Etihad Airways Los Angeles International Airport Terminal (LAX)

Do you have to catch an Etihad Airways flight from Los Angeles International Airport? If yes, this guide is certainly for you.

The entire trip could be ruined if you fail to notice even one crucial detail out of ignorance. If you want a safe vacation, there are a number of things you need to take care of from making the reservation to getting to your destination. In order to help you obtain the information you need for your vacation or business trip, we have prepared this comprehensive guide.

With the helpful support of the airport staff, you can expect a nice and simple journey by asking any questions you may have about the services at Etihad Airways LAX Terminal. This may include the check-in process, baggage claim, special assistance, special offers, lounge, and more.

Take a complete look at this informative article.

Details of Etihad Airways Los Angeles Airport

The arrival and departure of Etihad Airways flights are operated through TBIT (Terminal B) of Los Angeles International Airport in California, USA.

Services provided by Etihad Airways at Los Angeles Airport Terminal LAX

At the Office of Etihad Airways at Los Angeles Terminal, passengers can avail themselves of the following services / amenities:

Booking

Contact staff at Etihad Airways Los Angeles International Airport Terminal for booking-related queries. If you miss your flight and wish to book a ticket for the upcoming flight, you can contact the staff at the ticket counters and reserve seats accordingly. 

You can also book tickets online. Go to the website of Etihad Airways, look for the ticket booking section on the homepage, and fill in the required details to search for flights and make bookings. 

Manage Booking

Changes can be made to an existing booking. Seek consultation from the staff in case of any difficulty and get the modifications done.

This can also be done online on the website of the airways. Look for the “Manage” tab on the homepage and use options like view or change booking, upgrade seat, choose your seat, extra baggage, and more.

Offset Seat

Etihad Airways provides you with an option to offset your seat, which means you can help fund projects aligned for the reduction of flight prints (emissions of CO₂). You can speak to the agents in case you wish to support such environmental initiatives. This option is also available on the website of Etihad Airways.

Cancelation and Refund

Sudden situations may emerge, and therefore, you may have to cancel your booking. Take guidance from the staff at Etihad Airways LAX terminal and clear concerns related to cancelation. 

A refund may be processed if you had bought a refundable ticket. The agents will guide you about claiming the same.

Delayed Baggage

If you don’t find your baggage at the baggage claim counter, it may get delayed. In such a scenario, you can please pick up a Property Irregularity Report (PIR) from the Baggage Services counter at the airport. This will be required to monitor your bags or submit a claim.

However, if you have left the airport, kindly submit a baggage delay report. Then, within 48 hours, get in touch with the airport’s baggage services department. If you don’t receive the bags within 21 days of submitting the report, they will be considered to be lost. The airways team shall contact you.

Please note that if you are traveling to the US or through the US, you may need to follow different steps. Contact the agents at the airport for the same.

Damaged Baggage

If you find your bags in a damaged position upon arrival, you need to get a PIR, along with a letter, from the arrivals desk at the airport. Then you can submit your claim within seven days of getting your damaged bags.

You can get your bags repaired and retain the receipt. Then submit your claim along with the letter and the cost of repair (receipt). The airways team will handle your matter.

It may be noted that the situation may be handled differently or there may be some instructions if you are traveling to the US or through the US. So, it is better to seek guidance from the Etihad Airways staff at the airport. 

Check-in at Etihad Airways Terminal at LAX

Carry the necessary travel documents with you and proceed to the Etihad Airways check-in desk at the Los Angeles International Airport terminal. Get your bags checked and you will receive the boarding pass. The staff will help you in case your checked baggage exceeds the weight limit.

For online check-in, visit the “Check-in” tab given on the website of the airways. Enter your booking reference, ticket number, or Etihad guest number, along with your last name to go ahead. 

Flight Status

The Etihad Airways staff will help you with the status of your flight. The same information can also be collected online by choosing the Flight Number or Flight Origin and Destination option on the Airways website. 

Priority Access

You can avail this service to make priority check-in at a separately dedicated counter, make priority boarding, and get your baggage fast-tracked with a priority label. Contact the travel executives at the Etihad Airways LAX terminal, confirm the fee, and book the service, if available at the airport. Otherwise, you can book online on the Airways website at least 90 minutes before the departure of your flight. 

This service is not available for flights operated by the partner airlines of Etihad Airways.

Special Assistance

Etihad Airways serves you with a host of special assistance services to make your stay full of comfort. 

Whether you need medical assistance, you can request a wheelchair or other such arrangements at least 48 hours before your flight’s departure. If you are suffering from an ailment or a psychological condition, you need to have medical clearance proving that you are fit to fly.  

Special services are also available for Unaccompanied Minors. You can book a ticket for your child if he belongs to the 5 to 17 years of age bracket. Children below 5 years must be accompanied by a parent or guardian. When you make this booking online, you need to sign the request form and carry it to the airport with you. You can also change the flight of your child but then you will have to post a new request for booking another flight. 

Arrangements can also be made for expectant mothers. You must get a certificate from your medical expert about your suitability to fly. The certificate must be produced when the pregnancy is from 29 to 36 weeks. Expectant mothers in their 37^th week are not allowed to travel on an Etihad Airways flight. 

You can request special meals on your flight. If you have certain preferences due to your regular dietary patterns, religious meals, or need meals as per the suitability of children, arrangements can be made in advance. 

Traveling with Pets

A trained service dog can travel with you if you are suffering from a disability. You need to submit a request along with some documents. You can also travel with a cat or a falcon. 

Etihad Airways First & Business Class Lounge

Use your spare time before the boarding gate opens for your flight. Relax and indulge in some thoughtful business discussions while availing the lavish amenities. Even if you are traveling for leisure, have a great time with your friends or family and relish scrumptious food. You can contact the staff at Etihad Airways Terminal at LAX to confirm your eligibility or the procedure for lounge access. 

Car Rental

You can get in touch with the staff at the airport terminal for booking a car rental. Otherwise, you can book it in advance on the Airways website. 

Travel Insurance

The Airways offers travel insurance for protection during the flight whether you travel for business or vacation purposes. Confirm the procedure from the travel staff or book online on the Airways website. 

Miles

Miles are special rewards offered by Etihad Airways. You can register for this program and redeem them on your bookings or travel deals. Even when you book a flight with a partner airline, you can pay using Miles. 

Etihad Airways Los Angeles Airport Map

Frequently Asked Questions (FAQs) of Etihad Airways Los Angeles Airport Terminal