Ethiopian Airlines Goma Airport Terminal – GOM

At Ethiopian Airlines Goma Terminal, travelers can put to rest their worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meet the luggage requirements, onboard wifi, inflight dining, choosing a preferred seat for the flight are all put to ease. This article offers details centric to the Ethiopian Airlines terminal at Goma. Passengers can use the information provided here to plan for their upcoming flights with Ethiopian Airlines, arriving at or departing from Goma Airport.

Details of Ethiopian Airlines Goma Airport – GOM

The Ethiopian Airlines GOM Terminal is 1, at Goma International Airport.

Services provided by Ethiopian Airlines at Goma Airport Terminal GOM

At the Office of Ethiopian Airlines at GOM Terminal, passengers can avail themselves of the following services / amenities:

Ethiopian Flight Bookings And Cancellations At Goma

Visit the Ethiopian Airlines terminal office at Goma for ticket reservations be it individual or group. Furthermore you can request the staff present for Ethiopian ticket cancellation as well. Just keep in mind that your flight tickets should not be from a third party source before requesting for flight cancellation.

Managing Ethiopian Bookings At Goma

When you visit the Ethiopian Airlines GOM Terminal office you can also seek assistance with making changes to seat selection, extra baggage, special services, insurance, change flights, change name and checking booking details. These changes can be made online by visiting the official Air Ethiopian Airlines website as well.

Check-in At Goma Airport

You can check-in for your Ethiopian Airlines flight in many ways,it can be online or offline.  Online check-in will save you a lot of time. It is advised to reach the airport at least 2 hours prior to the flight departure. Once all the formalities are done your flight takes from Ethiopian Airlines GOM terminal departures. 

Pet Travel And Service Dogs With Ethiopian Airlines

Ethiopian Airlines allows pets to travel with them in cabin as well as cargo. It is essential to notify the airline prior regarding your travel with your pets. Service dogs are allowed to travel in the passenger cabin as long as they are well trained,on leash and have to remain seated on the floor throughout the flight.  If you need any assistance feel free to seek help from the Goma Airport staff present. 

Connectivity on Ethiopian Flights And At Goma Airport

You will find free wifi connectivity at the Goma Terminal throughout your stay. Ethiopian Airlines provides paid wifi online for passengers so that you can stay connected and surf as you desire during your flight. You can either purchase it online or on board. Plans offered and Fee charged as follows:

Baggage Allowance And Claims At Goma Airport

Your baggage allowance is based on your flight fare type. So you can refer to the airline website regarding free baggage allowance, extra or excess baggage allowance or checked baggage allowance. If you wish to purchase extra bags then it can be done by visiting either the official airline website, through the Ethiopian Airlines mobile app or during check-in at Goma. Once you reach the destination then you can claim your bags at Ethiopian Airlines GOM terminal arrivals.

Car Hire Service At Goma

Ethiopian Airlines has partnered with Car Trawler so that passengers can make bookings for Car Rental and Airport Transfer. This service includes but is not limited to taxis, ride-hailing services, transfer services, and chauffeur drive vehicle rental, private transfers, business class transfers, first-class transfers, bus, and mini bus transfers, train transfers, and limousine transfers. Feel free to seek assistance if needed from the GOM Airport Terminal staff. 

Lounges At Goma Airport

You will find a number of lounges available at the Terminal 1 of Goma.  As per your convenience you can purchase a day pass or hourly passes. So that you can relax during or before your trip.

Parking Availability At Goma

Among the various parking plans available at the Terminal 1 of Goma, you can choose the one that suits your needs. If you need any help with this feel free to reach the GOM Terminal staff.

Special Assistance At Goma Airport

Ethiopian Airlines provides assistance when needed by passengers. Whether it’s a passenger requiring wheelchair assistance, children travelling alone, families travelling with kids, assistance for seniors, passengers requiring medical clearance, blind passengers, patients with hearing impairment or pregnant women. Ethiopian Airlines has a well trained staff to provide assistance be it Ethiopian Airlines Goma staff or on board Flight crew.

Ethiopian Airlines Goma Airport Map

Frequently Asked Questions (FAQs) of Ethiopian Airlines Goma Airport – GOM