You might have got ahead with planning your air trip thoughtfully and with all expert advice, but there could be unforeseen events hampering your way to travel. No wonder, it could be a celebratory occasion or a business conference you miss attending due to the complexities of your air travel. Therefore, make sure to go through this informative guide to stay alert and proceed carefully. This guide will acquaint you with important information related to Delta Airlines RDU Terminal, ticket reservations, lost or delayed baggage claims, special services, and much more.
Details of Delta Airlines Raleigh Durham Airport Terminal
The Delta Airlines RDU Terminal is 2 at Raleigh Durham International Airport.
Airport Name | Raleigh Durham International Airport |
Delta Airlines Raleigh Durham Airport Address | 2400John, Brantley Boulevard, Morrisville, NC 27560 |
Airport Code | RDU |
Delta Airlines Raleigh Durham Airport Contact Number | (919) 840-2123 |
Delta Airlines Raleigh Durham Terminal | Terminal 2 |
Working Hours | 24 hours |
Official Website | www.delta.com |
YouTube | www.youtube.com/Delta |
www.facebook.com/delta | |
twitter.com/Delta | |
Instagram Account | www.instagram.com/delta |
Services provided at Delta Airlines Raleigh Durham Terminal
In case of any hassle or concern regarding the following services, you must speak to the travel executives deputed at the helpdesk of Delta Airlines Raleigh Durham Terminal 2.
Ticket Booking and Cancellation | In-Flight Meals |
Baggage Allowance | Missing Luggage |
Airport Check-in | Airport Lounges |
Online Check-in | Visa Services |
Self-service Kiosk Check-in | Flight/Visa Information |
Airport Transfers | Delayed Flights |
Unaccompanied Minor Service | Airport Facilities |
Duty-Free Allowance | In-Flight Entertainment |
Immigration Services | Airport Wifi |
Flight Wifi | Animal Relief Area |
KrisFlyer Membership Services | Boarding Class Enquiries |
Visa on Arrival | Valet Parking |
Booking
A group of trained experts at the Delta RDU airport terminal office can be requested to help with flight bookings. The team is equipped to provide itinerary solutions that meet all the specified needs / requirements put forth by a traveler. Bookings can be made directly via the airline’s website and the Fly Delta app.
Manage Booking
The Delta Airlines Raleigh airport office comprises a team of trained specialists who can assist travelers, if requested, with managing their bookings. Persons do have the option of managing their bookings via the “Manage Booking” section accessible after signing in via the airline’s mobile app and website.
Cancellation & Refund
Travelers can request cancellations of existing bookings and / or claim refunds subject to Delta Airlines fare rules; cancellations and refunds claim of tickets issued by 3rd party travel sites / travel agents / travel agencies will not be entertained at the Delta Airlines RDU terminal office.
Pet Travel on Delta
The airline offers pet travel services which can be availed on request; pet travel is a chargeable service and only household birds or small dogs / cats are permitted to travel in the cabin of the aircraft. The fee is charged per way and must be paid at the Delta terminal RDU airport check-in counter. Approval or refusal of service request is subject to Delta Airlines Pet Policy; more details can be viewed on – https://www.delta.com/us/en/pet-travel/overview .
Damaged, Lost & Delayed Baggage
Passengers who have problems with delayed / damaged / lost baggage must report it to a Delta Airlines customer service personnel at the Delta Raleigh airport terminal office ; a “BAGGAGE – ONLINE CLAIM FORM” is available on the airline’s website to file for claiming damaged / lost / delayed baggage.
Check-in
“Online check-in” is accessible via the Delta Airlines website and Delta Airlines mobile app (Fly Delta App); available from 24 hours up till 1 hour before the departure of a flight. Subsequently, self-service kiosks are set up at most airports which can be used by travelers to check-in. Passengers of the airline can also opt to check-in for their intended flight in person at the Delta Airlines Raleigh Durham airport check-in counter; travelers must ensure that they arrive at least 2-3 hours before the scheduled departure of their flight and clear mandatory security checks and then proceed to check-in for their flight.
Airport Lounge
Persons traveling with Delta Airlines can spend their time in the dedicated Delta Airlines airport lounge while they wait to board their flight.
- Delta Sky Club located in Terminal 2, 2nd level, across from gate C3; operating daily from 4:30 A.M. up to 7:45 P.M.
Details pertaining to lounge access and usage can be requested from the team at the Delta RDU terminal office.
Special Assistance Service
Special assistance offered by Delta Airlines include, but aren’t limited to, wheelchair assistance, special care of elderly travelers, special handling of unaccompanied minors, inflight medical aid, etc. Travelers who wish to avail Delta Airlines special assistance services must request for it by submitting the “ACCESSIBILITY SERVICE REQUEST FORM” on the airline’s website or by calling +1-404-209-3434 at least 48 hours before the scheduled departure of their intended flight. For more details, contact the Delta RDU airport terminal office.
List of Worldwide Delta Airlines Offices
Rental Cars at RDU International Airport
RDU Airport hosts multiple Rental Car agencies for the convenience of travelers arriving at this airport; shuttles to get to the agency offices are available from Zone 4 in Terminal 1 and Zone 5 in Terminal 2. Directions or any other help, if needed, can be requested from the personnel at the Delta Airlines Raleigh airport office or please check – https://www.rdu.com/ground-transportation/rental-cars/ .
Parking at RDU Airport
The parking options at Raleigh Durham Airport have been categorized as – Premier, Central, Express & Economy; the airport has tried to ensure that all travelers’ needs / requirements are met and accordingly facilitate appropriate parking. Travelers have the option to book parking via the airport’s website. For additional assistance kindly request the aid of personnel at the Delta Airlines RDU terminal or refer to – https://www.rdu.com/parking/ .
Services & Amenities at Raleigh Durham Airport
- Wi-Fi at RDU
- Power Outlets
- Baggage Carts
- Check-in Kiosks
- Airline Clubs
- U.S. Postal Service Drop Box
If assistance is required, approach the airport staff or representatives stationed at the Delta terminal RDU airport office or kindly refer to – https://www.rdu.com/shops-and-restaurants/services-and-amenities/ .
Delta Airlines Raleigh Durham Airport Map
Frequently Asked Questions (FAQs) of Delta Airlines Raleigh Durham Airport
Delta Airlines makes use of Terminal 2 at Raleigh Durham International Airport for all their flight operations.
Delta Airlines flights depart from Terminal 2 at RDU Airport.
Delta Airlines flights arriving at Raleigh Durham International Airport are received at Terminal 2.
Delta Sky Club located in Terminal 2, 2nd level, across from gate C3; operating daily from 4:30 A.M. up to 7:45 P.M.
Yes! A shuttle service is provided from the terminals to the rental car companies’ offices for all travelers who require it.
Yes! RDU Airport offers a variety of parking options to meet all possible needs & requirements of travelers passing through.