A lot needs to be figured out before we air travel and where we choose to travel from and with whom. Cyprus Airways Basel terminal helps travelers with smooth and safe travels with them. Cyprus Airways has a staff of well trained professionals on flight as well as on ground to help travelers with their queries and make sure they have a wonderful carefree travel with them. Based on your requirements of inflight entertainment, baggage allowance, medical assistance, pet assistance, meal offered, Cyprus Airways provides a unique set of services. Here is a detailed overview of these services provided by Cyprus Airways.
Details of Cyprus Airways Basel Airport – BSL
The Cyprus Airways BSL Terminal is 1, at EuroAirport Basel-Mulhouse-Freiburg.
| Airport Name | EuroAirport Basel-Mulhouse-Freiburg |
| Cyprus Airways Basel Airport Address | 4f Rue de l’Aéroport, 68300 Saint-Louis, France |
| Airport Code | BSL |
| Cyprus Airways Basel Airport Contact Number | +33 3 89 90 31 11 |
| Cyprus Airways BSL Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.cyprusairways.com/ |
| https://twitter.com/cyprus_airways | |
| https://www.facebook.com/cyprusairways/ | |
| https://www.instagram.com/cyprusairways/ |
Services provided by Cyprus Airways at Basel Airport Terminal BSL
At the Office of Cyprus Airways at BSL Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Cyprus Airways Flight Bookings And Cancellations
At the Terminal 1 of Basel, you will find the Cyprus Airways staff. You can seek assistance with flight bookings and cancellations from them. Keep in mind that for cancelling your flight ticket they must be bought from the original source, not third-party sources.
Cyprus Airways Manage Bookings At Basel Airport
Additionally, the terminal staff can be requested to make modifications and add additional services to your reservations. Feel free to ask the Cyprus Airways BSL terminal staff for any assistance needed.
Check In With Cyprus Airways At Basel
You can check in on time with Cyprus Airways, by reaching the airport at least 3 hours before your flight. Another effective way to save your time at the airport is by checking in online. Once you are done with all the formalities your flight will leave from Cyprus Airways BSL terminal departures.
Cyprus Baggage Allowance And Claim At Basel
As per the baggage policy laid out by Cyprus Airways, Your luggage allowance is based on your flight ticket type. For more clarity, you can visit the official Cyprus Airways website to check out their baggage policy. Once you land at Cyprus Airways BSL terminal arrivals at your destination then you can claim your luggage.
Cyprus Delayed and Lost Baggage At Basel
Cyprus Airways makes sure your luggage arrives with you to your destination but in case it doesn’t happen. You must immediately notify the lost and found department at your destination and they will look for your luggage. And communicate with you regarding the result of the search. Travelers can report damage at the destination airport before you leave the airport. You can provide details and fill in the required forms regarding damage caused to your luggage. You can mail them your concerns at bagclaims@cyprusairways.com.
Connectivity At Basel
As soon as you step into the airport you will find yourself under the wireless connectivity throughout the airport. This service is free and it is very easy to connect your devices to the wifi. If needed, seek assistance from the airport staff available.
Traveling With Pets And Service Dogs With Cyprus Airways
Cyprus Airways pet policy allows pets such as cats and dogs only to be transported in a cabin and cargo. Pet travel fee ranges from 50 euro to 120 euro depending upon the flight journey. Service dogs are allowed to travel in a cabin with the passenger free of cost provided you have all the required documentation. For any assistance needed ask for help from the Cyprus Airways BSL terminal staff present at the airport.
Children Traveling Alone With Cyprus Airways
This service is only available on direct flights operated by Cyprus Airways. Cyprus allows children between the ages of 5 years and 11 years to travel with them without an adult. Upon parental request, this service can also be available for ages 12 to 16. By calling the customer care line you can request this service. Cyprus Airways will need the identification of the adult who will pick up the minor at the destination.
Special Assistance Requested At the Basel
Passengers with physical disabilities and dysfunction are provided assistance at the airport. Such as moving within the airport, baggage check-in, security check, and other assistance required. The Cyprus Airways BSL terminal staff will assist you with this.
Parking Facility Available At Basel
At terminal 1 of Basel, you will find a parking facility. Just choose the plan that makes the most sense to you and park away. If needed, ask the airport staff for more clarity about the parking plans.
Lounges Available At Basel
The Lounge is available at BSL where you can relax and enjoy during your air travel. In a peaceful environment, you can take a nap, shower, or work during your air travel break. So the lounge experience will be totally worth it.
Car Hire Service Available At Basel
You will find a number of rental companies offering car hire and rental services at the Basel. Based on your and your group’s needs you can make bookings and travel.
This content is centred around the information related to the Cyprus Airways terminal at BSL. So use the information available here when you wish to visit the airport terminal office of Cyprus Airways. Safe Travels!
Cyprus Airways Basel Airport Map
Frequently Asked Questions (FAQs) of Cyprus Airways Basel Airport – BSL
The terminal at Basel is Terminal 1. This terminal is a hub of several services and facilities offered. It makes your wait worth it.
It is generally recommended to arrive at the terminal at least two hours prior to your domestic flight and three hours for international flights.
Yes, the BSL terminal offers a variety of dining options including restaurants, cafes, and food outlets, catering to different tastes and preferences.
Yes, complimentary Wi-Fi is available throughout the terminal, allowing passengers to stay connected during their time at the airport.
Yes, it features a range of shops and boutiques where passengers can find travel essentials, souvenirs, and other items.
Yes, there are lounges available for passengers seeking a more comfortable and exclusive environment, with amenities such as refreshments and Wi-Fi access.
Yes, there are various transportation options available, including taxis, public buses, and car rental services, providing convenient access to the city center.
Yes, it is equipped with facilities and services to assist passengers with special needs, including accessible restrooms and dedicated staff members trained to provide assistance.
In case of lost baggage, you can report the issue to the airline’s baggage service desk at the terminal. They will assist you in tracking and recovering your luggage.
Yes, there are currency exchange counters and ATMs available at the BSL terminal, allowing passengers to conveniently exchange their currency or withdraw cash.