Conviasa Airlines is an airline with its headquarters on the grounds of Simon Bolivar International Airport in Maiquetia, Venezuela, near Caracas. It was established in 2004. It is the flag carrier and largest airline of Venezuela, operating services to domestic destinations and to destinations in the Caribbean and South America.
- Conviasa Airlines Vargas Address:
Av. Intercomunal Aeropuerto Simon Bolivar. Terminal nacional mostradores Conviasa,Maiquetia, Edo. Vargas., Aeropuerto Nacional Simon Bolivar - Phone: (0212)355-2428
- Conviasa Airlines Reservation | call center number: 0500 – CONVIASA – (2668427)
- Payment related enquiries: 0212-3033136, 0212-3033137, 0212-3033183
- Web sales department phone numbers: 0212 303-31-36 / 303-31-37 / 303-31-94 / 303-31-83.
- Working hours: Monday to Friday from 08:00 am to 06:00 pm; Weekends and holidays from 09:00 am to 05:00 pm
- Contact address: International Airport of Maiquetia, Edf. Sector 6-3. Strategic Zone, east side of Maiquetia International Airport. Adjacent to Land Transit Hangars PB, Maiquetia – Edo. Vargas
- OAC Email: oacmaiquetia.conviasa@gmail.com (*social assistance)
- Sales By Website Transfers (online transfer): soporteweb.conviasa@gmail.com, soporteweb@conviasa.aero
- Sales web: ventaspspconviasa@gmail.com
- Transfer Sales: ventas.portransferencia@gmail.com, ventas.portransferencia@conviasa.aero Charter Email: charter@conviasa.aero Group booking at conviasa airlines: groups@conviasa.aero
- If you forgot the user name, password, please email to: ventas.psp@conviasa.aero; ventaspspconviasa@gmail.com
- Conviasa Airlines Official website: https://www.conviasa.aero/
- Conviasa Airlines Online Check-in: www.conviasa.aero/online check-in
- Note: Check In INTERNATIONAL 3 hours prior to the scheduled departure time. DOMESTIC 1 hour prior to the scheduled departure time.
- Check Conviasa Airlines schedule here: www.conviasa.aero/flight schedule
- Check Conviasa Airlines flight status here: www.conviasa.aero/flight status
- Baggage Allowance: Conviasa Airlines Baggage
Conviasa Airlines – Refund related enquiries
In order to finalize the reconciliation of the reimbursements, it is required to send the following receipts (JPG format):
Retained:
- Passport
- Ticket
- Proof of payment
- Letter of Claim (Issued by Conviasa)
To the following emails depending on the route of the ticket to be refunded:
- Caracas – Buenos Aires: caracas_buenos_aires@conviasa.aero
- Buenos Aires – Caracas: buenos_aires_caracas@conviasa.aero
- Caracas – Madrid: caracas_madrid@conviasa.aero
- Madrid – Caracas: madrid_caracas@conviasa.aero
- Porlamar – Buenos Aires: porlamar_buenos_aires@conviasa.aero
- Buenos Aires – Porlamar: buenos_aires_porlamar@conviasa.aero
Currently Conviasa has 13 commercial offices in the national territory, three in the city of Caracas, two in Anzoategui, two in Zulia and one office in the states of Carabobo, Tachira, Trujillo, Merida, Nueva Esparta and Vargas respectively. It is important to note that, in each locality where the airline operates, the sale service is provided at airports.
Types of Planes / Air craft available with Conviasa Airlines
Total fleet: 22
ATR 42/72
- ATR 42
- ATR 72
Airbus A340
- Airbus A340-200
- ATR 72
Boeing 737
- Boeing 737-200
- Boeing 737-300
Boeing 747
- Boeing 747-400
Canadair CRJ-700
- Canadair CRJ-700
Embraer ERJ-190
- Embraer ERJ-190
Queries handled by Conviasa Airlines Customer care:
- Flight Ticket Booking
- Ticket Cancellation
- Flight Ticket Rescheduling
- Ok to Board
- Visa Services
- Online Check-in
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Airport Transfers
- Missing Luggage
- Immigration Services
- Valet Parking
- Meet and Greet
- Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First Class
- Business Class
- Economy Class
- Infinito
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