Conviasa Airlines is an airline with its headquarters on the grounds of Simon Bolivar International Airport in Maiquetia, Venezuela, near Caracas. It was established in 2004. It is the flag carrier and largest airline of Venezuela, operating services to domestic destinations and to destinations in the Caribbean and South America.
Information of Conviasa Airlines Commercial office in La Habana
- Conviasa Airlines La Habana Address: Street 23, Esq No. 64, Building IACC, Vedado. Infanta municipio Plaza La Revolution., La Habana, Cuba
- Phone: (+535)211-6984
- Conviasa Airlines Reservation | call center number: 0500 – CONVIASA – (2668427)
- Payment related enquiries: 0212-3033136, 0212-3033137, 0212-3033183
- Web sales department phone numbers: 0212 303-31-36 / 303-31-37 / 303-31-94 / 303-31-83.
- Working hours Monday to Friday from 08:00 am to 06:00 pm; Weekends and holidays from 09:00 am to 05:00 pm
Links
- Conviasa Airlines Official website: http://portal.conviasa.aero/en/
- Conviasa Airlines Online Check-in: www.conviasa.aero/online check-in
- Check Conviasa Airlines schedule here: www.conviasa.aero/flight schedule
- Check Conviasa Airlines flight status here: www.conviasa.aero/flight status
Contact OAC (conviasa airlines)
Contact address
International Airport of Maiquetia, Edf. Sector 6-3. Strategic Zone, east side of Maiquetia International Airport. Adjacent to Land Transit Hangars PB, Maiquetia – Edo. Vargas
OAC Email: oacmaiquetia.conviasa@gmail.com (*social assistance)
Sales By Website Transfers (online transfer): soporteweb.conviasa@gmail.com, soporteweb@conviasa.aero
Sales web: ventaspspconviasa@gmail.com
Transfer Sales: ventas.portransferencia@gmail.com, ventas.portransferencia@conviasa.aero Charter Email: charter@conviasa.aero Group booking at conviasa airlines: groups@conviasa.aero
If you forgot the user name, password, please email to: ventas.psp@conviasa.aero; ventaspspconviasa@gmail.com
Note: Check In INTERNATIONAL 3 hours prior to the scheduled departure time. DOMESTIC 1 hour prior to the scheduled departure time.
Conviasa Airlines Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Conviasa airlines – Refund related enquiries
In order to finalize the reconciliation of the reimbursements, it is required to send the following receipts (JPG format):
Retained:
- Passport
- Ticket
- Proof of payment
- Letter of Claim (Issued by Conviasa)
Following emails depending on the route of the ticket to be refunded:
Caracas – Buenos Aires: caracas_buenos_aires@conviasa.aero
Buenos Aires – Caracas: buenos_aires_caracas@conviasa.aero
Caracas – Madrid: caracas_madrid@conviasa.aero
Madrid – Caracas: madrid_caracas@conviasa.aero
Porlamar – Buenos Aires: porlamar_buenos_aires@conviasa.aero
Buenos Aires – Porlamar: buenos_aires_porlamar@conviasa.aero
Currently Conviasa has 13 commercial offices in the national territory, three in the city of Caracas, two in Anzoategui, two in Zulia and one office in the states of Carabobo, Tachira, Trujillo, Merida, Nueva Esparta and Vargas respectively. It is important to note that, in each locality where the airline operates, the sale service is provided at airports.
Types of Planes / Air craft available with Conviasa Airlines
| Aircraft | In service |
| Airbus A340-200 | 2 |
| Airbus A340-300 | 1 |
| Airbus A340-600 | 3 |
| ATR 42-400 | 1 |
| Cessna 208B Grand Caravan | 6 |
| Embraer 190 | 15 |
| Government fleet | |
| Airbus ACJ319 | 1 |
| Embraer Lineage 1000 | 1 |
| Total | 30 |
Queries handled by Conviasa Airlines Customer care
| Flight Ticket Booking | Codeshare |
| Online Check-in | Animals and Pets |
| Unaccompanied Minor Service | Airport Transfers |
| Flight Information | Seats Selection and Enquiries |
| In-Flight Meals | Transit Information |
| In-Flight/Airport Wifi | Rescheduling |
| Delayed Flights | Kiosk Check-in |
| Promotional Fares | Duty-Free Allowance |
| Concierge Services | Visa Information |
| Airport Transportation | Immigration Services |
| Visa on Arrival | Airport Facilities |
| Flight Ticket Cancellation | Duty-Free |
| Counter Check-in | Sports Equipment |
| Baggage Allowance | In-Flight Duty-Free |
| Airport Lounges | Privilege Club |
| Missing Luggage | Receipts and Refunds |
| In-Flight Entertainment | Infinito |