Changi Airport Call Centre Telephone: +65 6595 6868 Email: feedback@changiairport.com
Website: http://www.changiairport.com/ View Location of Changi Airport: http://www.changiairport.com/en/maps.html
IATA Code: SIN
ICAO Code: WSSS
A unique mix of lush nature and urban energy that will bring together a world of ideas in leisure, shopping, and dining. Creating first-class experiences to delight and inspire
Facilities At Changi International Airport (SIN)
- Lounges
- Medical assistance
- Parking
- Art
- Baby care rooms
- Baggage storage
- Car rental
- Cash Machine (ATMs)
- Charging points
- Clinics & Pharmacies
- Security screening
- Porter & Shopping services
- Mobility equipment
- Animal service
- Entertainment deck
- Family zone
- Rest areas
- Internet
- Lost & Found
- Phone booths
- Play area
- Prayer rooms
- Smoking areas
- Shower & Spa services
- Supermarket & Convenience stores
- Wheelchair rental
List of Terminals in Changi International Airport (SIN)
- Terminal T1
- Terminal T2
- Terminal T3
- Terminal T4
Lost and Found / Baggage Storage contact – Changi International Airport (SIN)
Lost and Found ServicesBaggage Storage ServicesLost and Found Services at Changi International Airport:
Items misplaced/ lost onboard the aircraft
- If any items left onboard aircraft, please contact the Lost and Found counter at the Baggage Claim Area for assistance. You can also contact the handling agent representing the airline you travelled with.
Airport Lost and Found
For matters about lost items within the premises of Changi Airport, please click here.
Handling Agent
dnata Singapore:
Location: Terminals 1, 2 and 3
- Hotline: +65 6723 1188 (24 hours), +65 6511 0459 (for Delta Airlines only, 24 hours)
Location: Terminal 4
- Hotline: +65 6581 1595
- Working hours: 5:00 AM–2:00 AM
- Email: baggageservicesSG@dnata.com
SATS:
Location: Terminals 1, 2, 3 and 4
- Hotline: +65 6597 4500
- Working hours: 7:00 AM–11:30 PM
Singapore Airline and SilkAir
- Hotline: +65 6224 4243
- Working hours: 7:00 AM–11:30 PM
If you want to check the status of your baggage search, please use Singapore Airlines’ Baggage Tracer system here. (wtrweb.worldtracer.aero/WTRInternet/wtwflowinternet.do?_flowExecutionKey=_cBF80BCAE-2247-DDCE-E513-7747D1A928C0_kCC06CE4E-2875-64D4-630B-743268802501)
To submit a search request for an item left on a Singapore Airlines or SilkAir aircraft arriving in Singapore or in a Singapore Airlines operated lounge in Singapore, please click here (www.satsbaggage.com/).
Medical Assistance – Changi International Airport (SIN)
If you need medical assistance while at Changi Airport, you can visit the following clinics and pharmacies to seek treatment or get medicine for a speedy recovery.
Clinics:
Raffles Medical Group (Terminals 1–4)
In case of emergency, you can contact the Raffles Medical Group Emergency Hotline: +65 6543 2223..
Pharmacies:
- Guardian (Terminals 1 and 2)
- Watsons (Terminals 3, 4 and Jewel)
- Airport Pharmacy (Terminal 4)
Rental Wheelchairs – Changi International Airport (SIN)
- Location: Information and Customer Service Counters. Wheelchairs are also available for loan at the Concierge counters in Jewel. Do note that a nominal refundable deposit is required.
Wheelchairs are also available for rent at the airport at S$20.00 per hour from Raffles Medical Centers at the following locations:
- Raffles Medical Group (Terminals 1—4)
- Contact Raffles Medical Group for a wheelchair rental: +65 6543 1118.