Are you traveling for the first time with British Airways? And you want to know what services you get with it while traveling then look no more. At British Airways London City Terminal you can put your worries to rest. Succesful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight,in flight meal might be a concern to you,for business people inflight wifi is a requirement,a decent lounge service might be a concern for you no matter what you look for while making booking be assured that British Airways cares and it will take care of you.
Details of British Airways London City Airport
The British Airways London City Terminal is 1, at London City International Airport.
| Airport Name | London City Airport |
| British Airways London City Airport Address | Hartmann Rd, London E16 2PX, United Kingdom |
| Airport Code | LCY |
| British Airways London City Airport Contact Number | +44 20 7646 0000 |
| British Airways London City Terminal | Terminal 3&5 |
| Working Hours | 24 hours |
| Official Website | https://www.britishairways.com/ |
| YouTube | https://www.youtube.com/@BritishAirways |
| https://www.facebook.com/britishairways | |
| https://twitter.com/British_Airways | |
| Instagram Account | https://www.instagram.com/british_airways/ |
Services provided by British Airways at London City Airport Terminal LCY
Passengers of British Airways can request personnel to avail themselves of the services offered by the airline as listed here:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Manage Trips
This service enables passengers to make desired changes to their bookings.You need to login with your booking reference and last name.Services you can add or make changes to are seat selection, add baggage, add special services, earn rewards as executive club member,change flights,cancel flights,change name,cancel bookings,checking booking details and printing or downloading boarding pass.
Online Check-In
British Airways Online Check-in allows passengers to check in their baggage in advance, choose their seats, select meal options if available and more. British Airways online check-in process begins 48 hours prior to scheduled departure of a flight and continues up to 60 minutes before departure.It can be also done through British Airways mobile app.
Carry-on and Checked Baggage
British Airways allows 1 personal item that can be up to 23 kg and 1 carry on bag up to 23 kg for free.All checked bags must adhere to a max weight of 23 kg for economy and premium economy or 32 kg for business and first class fares and must adhere to max dimensions of 35 x 30 x 17 inches (90 x 75 x 43 cm).1 free checked bag is allowed in economy ,2 in premium economy and business and 3 bags in first class with British Airways.If you wish to carry more then there is a charge.
Delayed Baggage and Claim
It is essential to file a delayed baggage report before you leave the airport after your flight lands at your destination.British airways will try to get you baggage back within 72 hours.If your bag is been missing for more than 21 days and damages has been reported for more than 7 days ,then you can go for a claim.You can also claim for the following items:
- essential items such as toiletries and basics when a bag is delayed, up to a reasonable value (please keep hold of your receipts)
- damage to your contents
- missing contents
Traveling with Pets/Service Dogs
British Airways allows service dogs to travel with you in the passenger cabin and this service cannot be booked online.Emotional support animals are considered as pets and they travel in cargo hold with the airline.
Inflight Wifi
British Airways has a wifi service name .air that is available to passengers for a fee.Wifi fee depends on the flight duration be it long haul flights or short haul flights.It ranger from £2 to £12 for short haul flights and from £3 to £22 for long haul flights.With British Airways free Wi-Fi is only be available to First customers traveling on a Connected Aircraft.The following customers are eligible for free Wi-Fi :
1.Customers who have purchased a First ticket;
2.Customers who are moved or upgraded to First on the ground before the flight is closed;
3.Customers who pay for an upgrade to First or are upgraded on the ground involuntarily.
Special Assistance
British Airways provide a lot of services such as Wheelchair dimensions,Assistance for mobility and wheelchairs,Visual impairments,Hearing impairments,Non-visible disability, Service dogs.You can request the assistance you require at booking or add it lated on through Manage Trips.
British Airways London City Airport Map
Frequently Asked Questions (FAQs) of British Airways London City Airport
British Airways uses Terminal 3&5 of London City Airport.
Terminal 3&5 is used by British Airways for arriving flights.
Terminal 3&5 is used by British Airways for departing flights.
British Airways allows service dogs to travel with their owners in the cabin for free.
There is free high speed inflight wifi available in British Airways that can be used by travelers in their personal devices during their journey.
yes ,Your pet can also travel with you in the passenger cabin that makes British Airways pet friendly.
The Jetblue pet policy does not allow pets to fly in cargo.
yes,a minor from age 5 to 14 years old can fly as an unaccompanied minor with the Jetblue airline.
No they do not provide alcohol to passengers on flight.
Yes a lounge service is available to passengers flying with British Airways.
Yes, Passengers should pre-book the rental cars and taxis from the London City Airport Official website.