British Airways King Shaka Airport Terminal – DUR

Are you traveling for the first time with British Airways? And you want to know what services you get with it while traveling then look no more. At British Airways Durban Terminal you can put your worries to rest. Succesful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight,in flight meal might be a concern to you,for business people inflight wifi is a requirement,a decent lounge service might be a concern for you no matter what you look for while making booking be assured that British Airways cares and it will take care of you.

Details of British Airways Durban Airport

The British Airways Durban Terminal is 1, at Durban International Airport.

Services provided by British Airways at Durban Airport Terminal DUR

Passengers of British Airways can request personnel to avail themselves of the services offered by the airline as listed here:

Manage Trips

This service enables passengers to make desired changes to their bookings.You need to login with your booking reference and last name.Services you can add or make changes to are seat selection, add baggage, add special services, earn rewards as executive club member,change flights,cancel flights,change name,cancel bookings,checking booking details and printing or downloading boarding pass.

Online Check-In

British Airways Online Check-in allows passengers to check in their baggage in advance, choose their seats, select meal options if available and more. British Airways online check-in process begins 48 hours prior to scheduled departure of a flight and continues up to 60 minutes before departure.It can be also done through British Airways mobile app.

Carry-on and Checked Baggage

British Airways allows 1 personal item that can be up to 23 kg and 1 carry on bag up to 23 kg for free.All checked bags must adhere to a max weight of 23 kg for economy and premium economy or 32 kg for business and first class fares and must adhere to max dimensions of 35 x 30 x 17 inches (90 x 75 x 43 cm).1 free checked bag is allowed in economy ,2 in premium economy and business and 3 bags in first class with British Airways.If you wish to carry more then there is a charge.

Delayed Baggage and Claim

It is essential to file a delayed baggage report before you leave the airport after your flight lands at your destination.British airways will try to get you baggage back within 72 hours.If your bag is been missing for more than 21 days and damages has been reported for more than 7 days ,then you can go for a claim.You can also claim for the following items:

• essential items such as toiletries and basics when a bag is delayed, up to a reasonable value (please keep hold of your receipts) 
• damage to your contents
• missing contents

Traveling with Pets/Service Dogs

British Airways allows service dogs to travel with you in the passenger cabin and this service cannot be booked online.Emotional support animals are considered as pets and they travel in cargo hold with the airline.

Inflight Wifi

British Airways has a wifi service name .air that is available to passengers for a fee.Wifi fee depends on the flight duration be it long haul flights or short haul flights.It ranger from £2 to £12 for short haul flights and from £3 to £22 for long haul flights.With British Airways free Wi-Fi is only be available to First customers traveling on a Connected Aircraft.The following customers are eligible for free Wi-Fi :

1.Customers who have purchased a First ticket;

2.Customers who are moved or upgraded to First on the ground before the flight is closed;

3.Customers who pay for an upgrade to First or are upgraded on the ground involuntarily.

Special Assistance

British Airways provide a lot of services such as Wheelchair dimensions,Assistance for mobility and wheelchairs,Visual impairments,Hearing impairments,Non-visible disability, Service dogs.You can request the assistance you require at booking or add it lated on through Manage Trips.

British Airways Durban Airport Map

Frequently Asked Questions (FAQs) of British Airways Durban Airport