British Airways Gatwick Airport Terminal – LGW

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When embarking on a journey, preparation and information are your best companions to ensure a smooth and hassle-free flight experience. Unforeseen events have a knack for occurring when you least expect them, especially during hectic travel times. To alleviate any potential chaos, it’s essential to gather all the necessary details about your flight. This page is dedicated to providing you with comprehensive information to help you plan and prepare for flights arriving at or departing from the British Airways Gatwick Terminal 1.

Details of British Airways Gatwick Airport – LGW

The British Airways Gatwick Terminal is 1, at London Gatwick Airport.

Airport NameLondon Gatwick Airport
British Airways Gatwick Airport AddressHorley, Gatwick RH6 0NP, United Kingdom
Airport CodeLGW
British Airways Gatwick Airport Contact Number+44 344 892 0322
British Airways LGW TerminalTerminal 1
Working Hours24 hours
Official Websitehttps://www.britishairways.com/
YouTubehttps://www.youtube.com/@BritishAirways
Facebookhttps://www.facebook.com/britishairways
Twitterhttps://twitter.com/British_Airways
Instagram Accounthttps://www.instagram.com/british_airways/

Services provided by British Airways at London Airport Terminal LGW

Passengers of British Airways can request personnel to avail themselves of the services offered by the airline as listed here:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Booking British Airways Tickets at LGW Terminal

Passengers can visit the British Airways LGW Terminal office or utilize the airline’s website and mobile app to book their flights. Trained agents are available to assist with flight bookings and provide itinerary solutions.

Manage Booking at LGW Terminal

The “Manage” section on the British Airways website/mobile app allows passengers to access and make changes to their reservations. For assistance with reservation management, contact the British Airways Gatwick Airport terminal office.

British Airways Cancellation / Refund

Cancellations and refunds for tickets issued by British Airways official channels are processed at the British Airways Gatwick terminal office, subject to the airline’s fare rules. Detailed terms and conditions can be found on the airline’s website or in the reservation confirmation email.

Check-In at British Airways LGW Terminal

Passengers can check in online via the airline’s website or mobile app or in person at the British Airways LGW Terminal counter. For additional assistance, reach out to the airline’s office or customer service.

British Airways Flight Status

To obtain flight status updates, contact the British Airways Gatwick Airport terminal team or check online using the BA mobile app or website.

British Airways Lost / Delayed / Damaged Baggage

For assistance with lost, damaged, or delayed baggage, passengers should contact the British Airways Gatwick terminal office or airline representatives at the Baggage Claim area before leaving the airport of arrival. Contact British Airways customer service for further details.

Traveling with Pets on British Airways

British Airways offers pet and animal companion travel services in compliance with the airline’s pet policy and relevant transport laws. These services are provided in collaboration with PetAir UK and IAG Cargo. For inquiries and reservations related to pet travel, visit or call the British Airways LGW Terminal office.

Inflight Wi-Fi by British Airways

Most short-haul and long-haul British Airways flights offer inflight Wi-Fi. Passengers can purchase Wi-Fi packs tailored to their needs, with varying prices based on flight duration. For more information, refer to the airline’s website or contact the British Airways Gatwick Airport terminal office.

British Airways Airport Lounge

As a member of the oneworld alliance program, British Airways allows passengers to access and use oneworld member airline lounges at various airports worldwide. To explore lounge options at this airport, contact the British Airways Gatwick terminal office or check the oneworld website.

Car Rental Service at LGW Airport

Travelers can request assistance from the British Airways LGW Terminal team to navigate to the rental car center or seek help from airport staff. British Airways LGW Terminal departure has this facility. 

A stress-free and well-informed journey begins with proper planning and access to essential information. The British Airways LGW Terminal at Gatwick Airport offers a plethora of services and amenities to enhance your travel experience at both British Airways LGW Terminal arrivals and departures. Whether you need assistance with booking, managing reservations, or dealing with unforeseen issues like lost baggage, British Airways has you covered. Travelers can also enjoy the convenience of inflight Wi-Fi and access to airport lounges, making their journey even more enjoyable.

British Airways Gatwick Airport Map

Frequently Asked Questions (FAQs) of British Airways London Airport – LGW

What terminal is British Airways at Gatwick – LGW?

British Airways uses Terminal 1 of Gatwick Airport.

Where is the British Airways Gatwick terminal arrivals?

Terminal 1 is used by British Airways for arriving flights.

Where is the British Airways LGW terminal departures?

Terminal 1 is used by British Airways for departing flights.

Are service dogs allowed in British Airways?

British Airways allows service dogs to travel with their owners in the cabin for free.

Is there in flight wifi in British Airways?

There is free high speed inflight wifi available in British Airways that can be used by travelers in their personal devices during their journey.

Is British Airways pet friendly?

yes ,Your pet can also travel with you in the  passenger cabin that makes British Airways pet friendly.

Can pets fly in cargo with British Airways?

The Jetblue pet policy does not allow pets to fly in cargo.

Can a  minor fly alone with British Airways?

yes,a minor from age 5 to 14 years old can fly as an unaccompanied minor with the Jetblue airline.

Does British Airways serve alcohol in flight?

No they do not provide alcohol to passengers on flight.

Does British Airways have a lounge service?

Yes a lounge service is available to passengers flying with British Airways.

Is there a car hire service available at the British Airways London terminal?

Yes, Passengers should pre-book the rental cars and taxis from the London Airport Official website.