Persons frequently dwell on the impending hassles of flight prep before the start of their journey; the limitations of baggage allowance, check-in timings, flight status, inflight meals, wifi, upgrades, and a mountain of other flight related concerns seem like a never ending obstacle course. The information made available on this page is focused to help ease the tension of preparations for departure and / or arrivals at British Airways Frankfurt Airport Terminal.
Details of British Airways Frankfurt Airport
The British Airways FRA Terminal is 2, at Frankfurt International Airport.
| Airport Name | Frankfurt Airport |
| British Airways Frankfurt Airport Address | Herriotstraße 1, 60528 Frankfurt am Main, Germany |
| Airport Code | FRA |
| British Airways Frankfurt Airport Contact Number | +49 69 698150 |
| British Airways FRA Terminal | Terminal 2 |
| Working Hours | 24 hours |
| Official Website | https://www.britishairways.com/ |
| YouTube | https://www.youtube.com/@BritishAirways |
| https://www.facebook.com/britishairways | |
| https://twitter.com/British_Airways | |
| Instagram Account | https://www.instagram.com/british_airways/ |
Services provided by British Airways at Frankfurt Airport FRA Terminal
The list of services / amenities furnished here may be availed on request:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Booking
Staff present at the British Airways Frankfurt Airport office can be approached to enlist their assistance with flight bookings; the BA representatives are equipped to facilitate reservations, rescheduling and cancellations. Alternatively, travelers can make booking for themselves on the BA website and mobile app.
Manage Booking
Rescheduling and / or cancellations and / or adding or removing flight-related amenities and services; passengers of the airline can manage their bookings with the aid of personnel at the office of British Airways Frankfurt Airport Terminal. Passengers do have the option of managing their bookings themselves through the “Manage My Booking” section accessible via the airline’s mobile app and website.
Baggage Allowance
Free baggage allowance is determined by the ticket / fare type purchased by travelers; should the provided allowance fall insufficient, additional baggage allowance can be purchased at the British Airways Frankfurt Airport office. Detailed information of the British Airways Baggage Policy can be read on the airline’s website or requested at a British Airways Office.
Cancellation and Refund
The office of British Airways Frankfurt Airport Terminal does not cater to requests of cancellations and / or refunds for tickets purchased through a 3rd party travel agency / agent / website. Cancellations and refunds can also be requested online on the airline’s mobile application and website.
Pet Travel Services
Enquiries can be made about pet travel at the British Airways Frankfurt Airport Office; it is a chargeable service. British Airways provides transport for pet(s) / animal companion(s) in partnership with PetAir UK and IAG Cargo. Pet travel services are subject to availability and the terms & conditions defined by the British Airways Pet Policy.
Delayed, Lost, or Damaged Baggage
Representatives at the British Airways Frankfurt Airport Terminal baggage service desk must be informed immediately when faced with lost or damaged or delayed baggage; BA will try to resolve the matter within 72 hours.
Check-in
The feature of “online check-in” is available to all BA passengers via the British Airways website and British Airways mobile app, from 24 hours up to 1 hour prior to a flight’s scheduled departure. Alternatively, passengers of the airline may opt to check-in at the british airways frankfurt airport counter; they should reach the airport at least 3 hours ahead of their departure time and clear all the compulsory security checks and then proceed to the airline counter and check-in for their intended flight.
Special Assistance Services
Special assistance services must be requested at least 48 hours ahead of the intended flight’s scheduled departure time. British Airways Frankfurt Airport terminal crew can provide on-spot special assistance services conditional to circumstances.
In-flight Wi-fi
Passengers of the airline can purchase wi-fi packs at the British Airways Frankfurt Airport office or via the airline’s website / mobile app. The inflight wi-fi package costs begin at £1.99 [approximately €2.25]; passengers can choose a pack for use during the course of their flight.
Airport Lounge
As a member airline of oneworld, British Airways offers access to multiple airport lounges across various airports around the world. At Frankfurt International Airport, passengers of the airline can avail access and usage privileges to any of the following airport lounges:
- Japan Airlines First Class and Sakura Lounges located in Terminal 2
- Air France/ KLM lounge located in Terminal 2
- Lufthansa Senator Lounge located in Terminal 1
- Priority Lounge located in Terminal 2 [Gate Bereich E]
- Sky Lounge located in Terminal 2
For additional details kindly contact the office of British Airways Frankfurt Airport Terminal.
Car Rental at Frankfurt Airport
12 car rental agencies are available at Frankfurt airport; counters for rental cars can be found at Level 0 of Terminal 1 in Concourse A and Level 2 of Terminal 2 in Concourse D. Travelers can make enquiries at the British Airways Frankfurt Airport office or airport staff can be approached for help.
Parking at Frankfurt Airport: A range of parking options are offered for the perusal of persons coming to Frankfurt airport, including online advance booking.
- Terminal Parking
- Business Parking
- eParking
- Holiday Parking
Directions / guidance can be asked of the airport staff and / or the British Airways Frankfurt Airport Terminal crew.
Services & Amenities at Frankfurt Airport
Many services and amenities have been made available at Frankfurt Airport to enhance all travelers’ airport experience.
- Play Areas
- Baby Rooms
- Movie World
- Gaming World
- Travel Agency
- FRA SmartWay
- Dog Hotel
- Frankfurt Airport VIP-Services
- Fraport Conference Center
- Work & Connect workbenches
- Personal Shopper
- Guide Service / Group Guide Service
- Airport Porter Service
Map of British Airways at Frankfurt Airport
Frequently Asked Questions (FAQs) of British Airways Frankfurt Airport
At Frankfurt International Airport, British Airways makes use of Terminal 2 – Hall E for their flights.
British Airways flights depart from Terminal 2 – Hall E at Frankfurt Airport.
All British Airways flights arriving at FRA airport / Frankfurt Airport are received at Terminal 2 – Hall E.
Yes! Passengers of BA and members of Executive Club can make use of the British Airways airport lounge and 2 other partner airline lounges at FRA International Airport.
Yes! Frankfurt airport has multiple rental car companies from which travelers arriving at the airport can hire vehicles befitting their personal choice and requirements.
Yes! A number of parking options have been supplied for all people driving to Frankfurt International Airport.