The Azerbaijan Airlines Baku Office in Azerbaijan comprises a team of trained representatives who are available to assist travelers / passengers with their flight related issues and questions; the AZAL team helps offer itinerary solutions that best suit a traveler’s specified needs and requirements for a flight.
Azerbaijan Airlines is the flag carrier for Azerbaijan, it is also known as AZAL and has been hosting and serving travelers since its formation in 1992. The AZAL / Azerbaijan Airlines fleet is made up of Airbus A320-200, A340-500, A319-100 and Boeing 757-200, 767-300ER, 787-8 Dreamliner; they presently fly to 1 location within Azerbaijan and 32 destinations in 13 countries.
Purchasing additional luggage allowance, seat selection, flight status updates, special assistance services, ticket booking / cancellation / rescheduling, airport transfers, etc., can all be requested and availed at the Azerbaijan Airlines Office in Baku, Azerbaijan.
Azerbaijan Airlines Baku Office Address
20 km Bakı şəhərindən, Şimal, Azerbaijan
Contact Number of Azerbaijan Airlines Office in Azerbaijan
Phone Number: +994 12 497 27 27
Email: callcenter@azal.az
Working hours :- 24 hrs.
Azerbaijan Airlines Baku Airport Address
Heydar Aliyev International Airport, 20 km Bakı şəhərindən, Şimal, Azerbaijan
Airport Phone Number: +994 12 497 27 27
Azerbaijan Airlines Baku Airport Office Map Location
Azerbaijan Airlines Official Website: https://www.azal.az/en/
Check Flight Status Here: https://www.azal.az/en/#status
Online Check-in: https://www.azal.az/en/main/checkin/
Azerbaijan Airlines Baggage Services Information
Azerbaijan Airlines Baggage Services Contact Number/E-mail Id :- (E-mail wt@azal.az, hteymurov@azal.az, tel: (99412) 497-26-00 (int: 22-05, 30-81))
For baggage inquiries: https://portal.azal.az/en/information/baggage/
Azerbaijan Airlines Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Customer Care Azerbaijan Airlines Baku Office handles the following queries
| Flight Ticket Booking | Codeshare |
| Online Check-in | Animals and Pets |
| Unaccompanied Minor Service | Airport Transfers |
| Flight Information | Seats Selection and Enquiries |
| In-Flight Meals | Transit Information |
| In-Flight/Airport Wifi | Rescheduling |
| Delayed Flights | Kiosk Check-in |
| Promotional Fares | Duty-Free Allowance |
| Concierge Services | Visa Information |
| Airport Transportation | Immigration Services |
| Visa on Arrival | Airport Facilities |
| Flight Ticket Cancellation | Duty-Free |
| Counter Check-in | Sports Equipment |
| Baggage Allowance | In-Flight Duty-Free |
| Airport Lounges | Privilege Club |
| Missing Luggage | Receipts and Refunds |
| In-Flight Entertainment | Trip Insurance |
Readers / travelers / passengers can read gists of some key services and amenities provided by the airline on this page; contact details have been shared here for those persons who wish to contact the Azerbaijan Airlines Baku Office in Azerbaijan.