Austrian Airlines John F. Kennedy International Airport Terminal (JFK)

Travelers often need a helping hand to manage through the chaos that comes when preparing for an upcoming flight or planning a future flight; checking for terminal details, contact information of the airline, verifying the free baggage allowance, check-in timings, special assistance services, etc. This segment offers relevant particulars which travelers may use when preparing themselves for a flight departing or arriving at the Austrian Airlines John F Kennedy International Airport terminal.

Details of Austrian Airlines John F. Kennedy Airport

The Austrian Airlines JFK Terminal is 1, at John F. Kennedy International Airport.

Services provided by Austrian Airlines at John F. Kennedy Airport Terminal JFK

At the Office of Austrian Airlines at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:

Booking

Travelers seeking assistance with the reservations of flight ticket(s) can request for help from the personnel stationed at the office of Austrian Airlines JFK terminal; alternatively, persons may book the ticket(s) themselves on the airline’s website and / or mobile application.

Manage Booking

The tasks of adding and / or removing flight related amenities & services and / or making amendments to a booking can be eased with the assistance of representatives present at the Austrian Airlines terminal at JFK; passengers can even manage their reservations through the Austrian Airlines’ website and mobile application.

Baggage Allowance

The airline’s fare rules determine whether a reservation is eligible for free cabin / checked baggage allowance, please check the reservation details to verify if there is an allocated free baggage allowance. Baggage allowance can be purchased on the airline’s website and mobile app and even at the airport counter during check-in. As per the airline’s policies a single piece of luggage must have a size less than or equal to 158 centimeters (height + width + length) and the weight must be less than or equal to 23kg (and 32kg in Business Class). The airline’s website provides a calculator to check the approximate charges for extra / additional baggage.

Cancellation and Refund

Requests for cancellations and / or refunds are conditional to fare rules defined by the Austrian Airlines Cancellation Policy. Passengers of the airline should make note that requests for refunds and / or cancellations of ticket(s) issued by 3rd party travel agents /  agencies / website will not be catered to at the office of Austrian Airlines terminal at JFK international airport.

Pet Travel Services

The airline offers pet travel services for passengers who wish to bring along their cat(s) / dog(s) (up to 2 healthy pets), subject to availability. Pet(s) / animal companion(s) may travel in the passenger cabin or in the aircraft hold. Service / emotional support dogs are also allowed transport conditional to Austrian Airlines Pet Policy; for details and to make reservations for pet travel kindly contact the Austrian Airlines office or refer to their website.

Delayed, Lost, or Damaged Baggage

While the airline tries to ensure that there are no instances of delayed / lost / damaged baggage, such situations can still arise occasionally. Passengers facing issues for the same must instantly contact and notify the Austrian Airlines baggage service counter.

Check-in

Passengers can opt to check-in using the online / mobile check-in feature accessible on the airline’s website and mobile app or they may check-in in person at the airport counter of Austrian Airlines terminal at JFK. Economy / Premium Economy passengers can check-in up till 75 minutes prior to scheduled departure and Business / First class passengers can check-in up till 60 minutes before a scheduled departure.

Special Assistance Services

All passengers who require special assistance services must submit a request to avail special assistance at least 48 hours prior to scheduled departure of their intended flight. Special assistance services are conditional to availability and rules defined by Austrian Airlines policies. For assistance check the airline’s website or contact the Austrian Airlines JFK terminal office.

In-flight Wi-fi

The airline in cooperation with Deutsche Telekom offers FlyNet Internet access on select short / medium-haul flights; inflight wifi access may be purchased in advance through the airline’s website / mobile applications or even after boarding the flight. For more information refer to the airline’s website or request personnel at the office of Austrian Airlines terminal at JFK international airport.

Airport Lounge

While the airline does not have a dedicated Austrian Airlines airport lounge at this airport; their agreement with Lufthansa allows passengers to make use of the Lufthansa lounge. For access and usage information please contact the office of Austrian Airlines JFK terminal.

Car Rental at JFK Airport

The arrivals area in all the terminals of JFK airport has courtesy phones and / or rental car agency counters which passengers arriving at this airport can use to make arrangements for hiring a vehicle.

Parking at JFK Intl Airport

This airport provides options to facilitate all parking needs for persons who drive themselves to the airport; advance parking booking(s) can be made on the airport’s official website.

Services & Amenities at JFK International Airport

JFK international airport offers a wide range of services and amenities that travelers can avail themselves of; services / amenities listed here:

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Restaurants
• Books & Magazines
• Convenience Shopping
• Duty Free
• Electronics
• Fashion & Accessories
• Florist
• Gifts & Souvenirs
• Spirits & Wine
• Travel Essentials

For additional assistance request the airport staff or the Austrian Airlines office in JFK international airport.

Austrian Airlines John F. Kennedy Airport Map

Frequently Asked Questions (FAQs) -Austrian Airlines John F. Kennedy Airport Terminal