All Nippon Airways （ANA） is the largest airline in Japan by revenues and passenger numbers. Founded in 1952, ANA flies today on 83 international routes and 116 domestic routes. The ANA group has 35,000 employees and a fleet of about 250 aircraft. In FY2015, it carried 50.8 million passengers and generated revenues of 1.79 trillion Japanese yen. ANA has been a member of Star Alliance since 1999, and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazine, and in 2015 was awarded five stars for the fourth consecutive year by the world’s leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner.
ANA Airline Bangkok Ticketing Counter Office Address:
2nd Floor, C.P. Tower, 313 Silom Rd., Bangkok 10500 Thailand, Bangkok, Thailand
ANA Corporate Communications Telephone: +81-3-6735-1111
ANA Reservation office telephone contact numbers:
Email:
Fax:
Working hours
Mon-Fri 8:30-17:00 / Sat and Holidays 8:30-12:00 / Closed on SunMap
ANA baggage services telephone contact numbers:
ANA airlines Official Website: http://www.ana.co.jp/
For baggage related inquiries such as Items left behind, Lost baggage, damaged or delayed baggage, please visit ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage
ANA International Customer Care
If you are calling from the 50 States, Mexico or Brazil
International Reservations inquiries
Working hours: 24 hours, open daily1-800-235-9262
* Please contact the phone number above for assistance with ANA International Award Tickets, Partner Airline Award Tickets, ANA Mileage Club and ANA International Upgrade Awards.
* For those who cannot dial the toll-free number above, 310-782-3011 (charged) is also available.
ANA Mileage Club Working hours: open daily, 5:00AM ~ 6:00PM (Pacific Time)
* Please note that you may be charged for an access fee by the local provider when calling the toll-free number using hotel phones, mobiles and landlines.
For customers with disabilities: 1-800-262-2230 (Toll-free)
Business Hours: 24 hours, open daily
* For customers who are hearing or speech impaired, please dial 711 on your telephone to place a relay service call to 1-800-262-2230.
E-mail: ANADisabilityDesk@121.ana.co.jp
ANA Customer Relations & Services, The Americas
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503
*For details regarding documents required for retroactive registration, please click Retroactive Registration.
ANA Customer Service Center
Retroactive Registration Section
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503
Near-by Airports: Don Mueang International Airport, Suvarnabhumi Airport, Siem Reap-Angkor International Airport
Attractions in Bangkok: Grand Palace, Wat Arun, Wat Phra Kaew
Near by ANA office in Thailand:
- AeroMexico in Bangkok, Thailand
- Air Astana Airport ticketing office in Bangkok, Thailand
- Air Astana Cargo Office in Bangkok, Thailand
- Air Astana City ticketing office in Bangkok, Thailand
- Air Canada Reservations Office in Bangkok, Thailand
- Air China Airport Office in Bangkok, Thailand
- Air China Reservation Office in Bangkok, Thailand
- Air France Ticket Office in Bangkok, Thailand
- Air India Airport Office in BANGKOK, Thailand
- Air India Cargo Office in BANGKOK, Thailand
- Air India Cargo Office in BANGKOK, Thailand
- Air India Cargo Office in BANGKOK, Thailand
- Air India Reservation Office in BANGKOK, Thailand
- Air Mauritius Cargo Office in Bangkok, Thailand
- Air Mauritius Reservation Office in Bangkok, Thailand
- Alitalia Airlines Office in Bangkok, Thailand
- ANA Mileage Club Service Center Office in Bangkok, Thailand
- ANA Reservations Office in Bangkok, Thailand
- ANA Ticketing Counter Office in Bangkok, Thailand
- Austrian Airlines Airport Office in Bangkok, Thailand
- Austrian Airlines Airport Office in Suvarnabhumi Airport, Bangkok, Thailand
- Austrian Airlines Town Office in Bangkok, Thailand
- Bangkok Airways Airport Office in Bangkok, Thailand
- Bangkok Airways Reservation in Bangkok, Thailand
- Bangkok Airways Ticketing Office in Bangkok, Thailand
- Bangkok Airways Town Office in Bangkok, Thailand
- Cathay Dragon (Dragonair) Airport office in Bangkok, Thailand
- Cathay Dragon (Dragonair) Reservation office in Bangkok, Thailand
- Cathay Pacific Airport Office in Bangkok, Thailand
- Cathay Pacific Reservations Office in Bangkok, Thailand
- Cathay Pacific Ticketing Office in Bangkok, Thailand
- Cebu Pacific Sales Office in Bangkok, Thailand
- Cebu Pacific Sales Office in Chatuchak District, Bangkok, Thailand
- Cebu Pacific Sales Office in Dindaeng, Bangkok, Thailand
- China Airlines in Bangkok, Thailand
- China Eastern Airline Representative Office in Bangkok, Thailand
- China Southern Airline Airport Office in Bangkok, Thailand
- China Southern Airline Booking Office in Bangkok, Thailand
- Delta Air Lines City Office in Bangkok, Thailand
- Drukair (Royal Bhutan Airlines) in Bangkok, Thailand
- Drukair (Royal Bhutan Airlines) in Surawong Road, Bangkok, Thailand
- Drukair (Royal Bhutan Airlines) in Suvarnabhumi International Airport, Bangkok, Thailand
- Egyptair Reservation/Airport Office in Bangkok, Thailand
- EL AL (Airline) in Bangkok, Thailand
- Emirates Town Office in Bangkok, Thailand
- Ethiopian Airlines Airport Office in Bangkok, Thailand
- Ethiopian Airlines City Office in Bangkok, Thailand
- Etihad Airways Reservation Office in Bangkok, Thailand
- Eva Air Airport Office in Bangkok, Thailand
Queries handled by ANA Customer care:
- Flight Ticket Booking
- Ticket Ticket Cancellation
- Flight Ticket Rescheduling
- Ok to Board
- Visa Services
- Online Check-in
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Airport Transfers
- Missing Luggage
- Immigration Services
- Valet Parking
- Meet and Greet
- Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First Class
- Business Class
- Economy Class
- Lost and Found
- ANA mileage club.
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