Airport Ticket Office of Aeroflot Airlines in Paris, France

Flight Queries? Call an Expert

Call Travel Agent: +1-844-780-1718
Paris Charles de Gaulle Airport

Are you looking to make your travel experience even better this time? The Aeroflot Airlines Paris Office is here to help you fly in your own style! Whether you are hoping to upgrade to business class, learn about check-in options, or find the best deals, their team of experts is ready to assist. They can help customize your travel plans and offer affordable ways to make your Aeroflot Airlines flight more comfortable.

From reserving a window seat to informing you about all the enhancements available, they make sure you don’t miss out on anything. Their goal is to ensure you have a smooth, enjoyable journey, right from the planning stage.

So, are you ready to connect with these experts to make your next flight unforgettable? Keep reading to discover all the ways they can enhance your experience in the sky!

Aeroflot Paris, France Address:
Terminal 2C, Charles de Gaulle Airport, 95731

Phone:
 (+33-1)-4862-2288
(+33-1)-4816-9087

Email: reservation.cdg@aeroflot.fr

Working hours
Mo.-Su.: 09:00 – 13:30,
14:00 – 19:00,
19:30 – 23:30

Aeroflot Airline Official websitehttps://www.aeroflot.ru/ru-en

Aeroflot Airline Online Check-inhttps://www.aeroflot.ru/ru-en/information/checkin/web_checkin

Note: Check In Online begins 24 hours and closes 45 minutes before departure

Check Aeroflot Airline schedule herehttps://www.aeroflot.ru/schedule/schedule?_preferredLanguage=en

Check Aeroflot Airline flight status herehttps://www.aeroflot.ru/ru-en

Baggage Allowance: Aeroflot Airlines Baggage Allowance

Aeroflot Airline Call Centre / Customer care

From Moscow, Russia: +7 (495) 223-55-55

Toll free: 8-800-444-55-55

Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)

For charter carriage requests: charter@aeroflot.ru (applicable only for legal entities when planning a chartered flight)

For group carriage requests: group@aeroflot.ru (applicable only for groups booked and paid for in Moscow)

Aeroflot Toll-Free Hotline for Air Travelers with Disabilities

Within the United States: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)

Aviation Consumer Protection Division: 202-366-2220 (voice) or 202-366-0511 (TTY),

Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and

Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer

Aeroflot Baggage Claim

If your baggage is lost or damaged, you can submit the claim form to the below mail address

For information about lost property found on board an Aeroflot aircraft upon arrival at Sheremetyevo Airport, please contact:

International flights phone +7(495)7538641

Email knbmvl@aeroflot.ru

Federal flights phone +7(499)5006552

Email knbvvl@aeroflot.ru

For information about lost property found at Sheremetyevo Airport, please contact:
Phone +7(495)5787464,

Email lost-and-found-fe@svo.aero

Baggage not arrived from Aeroflot

If your baggage has not arrived, please contact:
Phone: +7(495)544-33-25, +7(495)664-14-99
Email lost-found@aeroflot.ru

Aeroflot Baggage claim submission address and documents to submit

Delayed baggage claim

If your baggage is delayed, you may submit the claim with in 6 months for domestic flights and 21 days from the baggage delivery date for international flights.

Documents to be attached to the claim:

  • application specifying the monetary loss
  • Property Irregularity Report (PIR)
  • baggage tag (original copy)
  • invoices (receipts) confirming expenses
  • contact details: address, telephone number, e-mail

Please submit all claims to:
P. O. Box 176, Sheremetyevo-2 Airport, Khimki District, Moscow Region, 141425, or to the nearest PJSC Aeroflot Representative Office (List of Aeroflot airline offices around the world).

Aeroflot on board: https://www.aeroflot.ru/ru-ru/information/airport/security

For more details about the rules of baggage in Aeroflot airline, click here (www.aeroflot.ru/media/aflfiles/rules/rules_of_aeroflot_pjsc_for_air_carriage_of_passengers_and_baggage_en.pdf)

Travel during pregnancy with Aeroflot Airline

Expectant mothers can travel in aeroflot airline upto 28th week of their pregnancy. After 28th week of pregnancy, a medical certificate is required to travel.

Types of Planes / Air craft available with Aeroflot Airlines

Total fleet: 230

Airbus A320

  • Airbus A320-200

Airbus A321

  • Airbus A321-200

Airbus A330

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900

Boeing 737

  • Boeing 737-800

Boeing 777

  • Boeing 777-300ER

Ilyushin Il-96

  • Ilyushin Il-96-300

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-40

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11F

Sukhoi Superjet 100

  • Sukhoi Superjet 100

Tupolev Tu-134

  • Tupolev Tu-134

Tupolev Tu-204

  • Tupolev Tu-204

Yakovlev Yak-42

  • Yakovlev Yak-42

If you need help with anything related to your flight, simply visit the Aeroflot Airlines Office in Paris. The staff there is ready to assist with all your travel needs. Just be sure to bring along the necessary documents for a quicker, smoother experience.