The Ethiopian Airlines Office in Toronto has 2 locations; there is a City Office situated at Bloor Street (East) and an Airport Office within Pearson International Airport. All Ethiopian Airlines flights, arrivals and departures, operate from Terminal 1 at Pearson International Airport.
Mentioned below are all the important contact details for Ethiopian Airlines Toronto Office.
City Office Address | Ethiopian Airlines Suite 1912 – 365 Bloor Street East, M4W 3L4, Toronto, Canada |
Airport Office Address | Ethiopian Airlines T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport Office, Toronto, Canada |
Contact Number | +1416 962 0005 [Ext. 202/203] | +1 905 405 0040 | +1 416-996-3384 | +1 416-996-5780 | Toll Free: 1 800 445 2733 | Fax: +1 416 962 0095 |
Official Website | www.ethiopianairlines.com |
Working hours | Monday to Friday: 09:00 A.M. to 05:00 P.M. |
Online Check-in | www.ethiopianairlines.com/aa/book/booking/web-check-in |
Check Ethiopian Airlines flight status here | www.ethiopianairlines.com/in/book/trip/flight-status |
Check Ethiopian Airlines flight schedule here | www.ethiopianairlines.com/in/book/trip/flight-schedule |
Email Address | yyzapt@ethiopianairlines.com |
twitter.com/flyethiopian | |
facebook.com/flyethiopian | |
www.instagram.com/user/flyethiopian |
Ethiopian Airlines offers services to ensure a seamless flight experience for all its passengers.
Airport Details of Ethiopian Airlines Office in Toronto
Below are the basic information about Ethiopian Airlines Office in Toronto.
Airport Name | Lester B. Pearson International Airport |
Airport Code | YYZ |
Address | 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada |
Contact Number | +1 416-247-7678 |
Services Provided by Ethiopian Airlines Office in Toronto
Ethiopian Airlines Services include the following:
Flight Ticket Booking | Ticket Cancellation |
Flight Ticket Rescheduling | Ok to Board |
Visa Information and Services | Online Check-in |
Duty Free Allowance | Flight Information |
Airport Lounges | In-Flight Meals |
Airport Transfers | Missing Luggage |
Immigration Services | ShebaMiles |
Valet Parking | Flight/Airport Wi-Fi |
In-Flight Entertainment | Airport Facilities |
Visa on Arrival | First Class Enquiries |
Business Class Enquiries | Baggage Allowance |
Delayed Flights | Special Assistance |
Economy Class Enquiries |
These services can be requested, and any other concern can be answered either by calling or visiting the Ethiopian Airlines Office in Toronto, passengers can also go to the Ethiopian Airlines website.
Baggage
As per Ethiopian Airlines Baggage Policy, free baggage allowance depends on the ticket tier [Business, Economy] and route.
- Carry-on Allowance:
- Business/Cloud9: 2 carry-ons are allowed, with a weight of less than equal to 7kg each. Linear Dimension (L+B+H) of each must not exceed 118 centimeters.
- Economy: 1 carry-on is allowed, of a weight less than equal to 7kg. Linear Dimension (L+B+H) must be less than equal to 118 centimeters.
- The following items are permitted as cost free carry-on items:
- Handbag (laptop bag), purse etc.
- Small camera and/or binoculars
- Reading material
- Baby’s food for flight
- Baby’s basket
- A fully collapsible cabin wheelchair and/or a pair of crutches and/or braces and/or another prosthetic if the passenger relies on it.
- Laptop without accessories and attachments
- Checked-in Baggage Allowance:
- Business/Cloud9: 2 items of luggage are allowed, with a weight of less than equal to 32kg each. Linear Dimension (L+B+H) of each must not exceed 158 centimeters.
- Economy: 2 items of luggage are allowed, with a weight of less than equal to 23kg each. Linear Dimension (L+B+H) of each must not exceed 158 centimeters.
An additional fee is applicable to all extra baggage and to baggage that exceeds the limits of the set standard by Ethiopian Airlines. Passengers can also buy extra baggage allowance at the Ethiopian Airlines office or from the Ethiopian Airlines website, at the time of booking their ticket(s).
Passengers that require any additional information or need a thorough breakdown of the Ethiopian Airlines Baggage Policy can check the Ethiopian Airlines website or visit the Ethiopian Airlines Office in Toronto or call the Ethiopian Airlines Office in Toronto Contact Number.
Pet Travel Service
Ethiopian Airlines allows cats and dogs to travel along with the passengers, subject to availability and their terms & conditions, an additional fee is applicable.
For the complete Ethiopian Airlines Pet Policy, please go to Ethiopian Airlines website or contact the Ethiopian Airlines Office in Toronto.
Cancellation
If an Ethiopian Airlines passenger wishes to cancel a flight booking, they must do so at least 24 hours before the intended flight.
If you require any clarification or have other concerns about Ethiopian Airlines Cancellation Policy, please refer to Ethiopian Airlines website. Alternatively, you can visit or call the Ethiopian Airlines Office in Toronto.
Check-In
The check-in process is simple and easy. Passengers can check-in for their Ethiopian Airlines flight through either of the following methods:
- Web / Mobile Check-in: Passengers can check-in themselves by visiting the Ethiopian Airlines website or can even download and install the Ethiopian Airlines mobile app. They can do their check-in at any point between 72 hours and up to 2 hours before the flight departure.
- Counter Check-in: Passengers must arrive at least 3 hours prior to the intended flight and head to the Ethiopian Airlines counter and check-in. The counters stop check-in 1 hour before departure of each flight.
- Kiosk Check-in: Passengers would need to locate a self-service kiosk at the airport of departure and check in through the option available in the kiosk.
Special Assistance
Presently, Ethiopian Airlines provides Special Assistance only on flights to and from U.S.A.
Passengers who have special needs due to a medical condition can request to make use of Ethiopian Airlines Special Assistance. The Special Assistance includes, but is not limited to: Wheelchair assistance, stretcher service. If you require a comprehensive detail of the complete Special Assistance offered by Ethiopian Airlines, please call the Ethiopian Airlines Office in Toronto Contact Number, or visit the Ethiopian Airlines Office in Toronto. You can also visit the Ethiopian Airlines website.
Also Check : Ethiopian Airlines Ghana Office
Frequently Asked Questions (FAQs) – Ethiopian Airlines Office in Toronto
Ethiopian Airlines uses Terminal 1 at Pearson International Airport for all of its flights, arrivals and departures.
Ethiopian Airlines has offices in 2 locations in Toronto
Ethiopian Airlines Office in Toronto
City Office:
Ethiopian Airlines
Suite 1912 – 365
Bloor Street East, M4W 3L4,
Toronto, Canada
Working Hours
Monday to Friday
09:00 A.M. to 05:00 P.M.
Airport Office:
Ethiopian Airlines
T1 Level 2,
Room No. EB 2035/36, Lester B
Pearson International Airport Office,
Toronto, Canada
Working Hours
Monday, Wednesday
09:00 A.M TO 05:00 P.M
Tuesday, Thursday, Friday, Saturday, Sunday
07:00 A.M. TO 3:00 P.M
Ethiopian Airlines connects 23 destinations through its domestic network and 127 destinations through its international network. For the complete list of destinations / route map please refer to Ethiopian Airlines website or visit/call Ethiopian Airlines Office in Toronto.
The Ethiopian Airlines fleet consists of over 80 planes, presently the models include:
Airbus A350-900, Boeing 737-700, Boeing 737-800, Boeing 737 MAX 8, Boeing 767-300ER, Boeing 777-200LR, Boeing 777-300ER, Boeing 787-8, Boeing 787-9, Bombardier Dash 8 Q400, Boeing 757-200PCF (Cargo Fleet), Boeing 777F (Cargo Fleet)
At present, Ethiopian Airlines does not have a dedicated / independent airport lounge at Pearson International Airport.