The Air Asia Office in Miri is situated inside Miri Airport, in the Malaysian state of Sarawak. The Air Asia Miri Office takes care of reservations and other flight-related services and queries as asked by passengers. AirAsia flights operate from the main terminal at Mira Airport. From Miri Airport, Air Asia has flights to 3 domestic destinations – Kuala Lumpur, Johor Bahru & Kuching, and 1 international destination – Singapore.
Contact Details of Air Asia Miri Office in Malaysia
| Air Asia Miri Office Address | Lot GL08 Ground Floor, Public Concourse, 98000 Miri Airport, Sarawak, Malaysia. |
| Air Asia Miri Office Contact Number | +86 080 4666 2222 [Long distance charges applicable] |
| Working Hours | Monday to Sunday – 08:30 A.M. to 08:30 P.M. [+08:00 GMT] |
| Email Address | nodalofficer_in@airasia.com |
| Air Asia Official Website | www.airasia.co.in |
| Online Check In | www.airasia.com/check-in/en/gb |
| Youtube | www.youtube.com/watch?v=dlOBFoN7Wio |
| www.facebook.com/AirasiaTSCBoholPanglaoAirport/ | |
| twitter.com/airasiaindia | |
| www.instagram.com/airasiaindia |
Airport Details of Air Asia Miri Office
| Airport Name | Bohol–Panglao International Airport |
| Airport Code | TAG |
| Address | HQ9F+H65, Panglao, Bohol, Philippines |
| Contact Number | (038) 412 0833 |
Air Asia Miri Office Address Map
Services Provided by Air Asia Miri Office
The services offered at AirAsia Office in Miri are as follows:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Qatar Airways Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
| In-Flight Meals | In-Flight Entertainment |
List of worldwide AirAsia offices
The AirAsia Miri Office provides these services; passengers can request these services and ask for additional help, if required.
Baggage Service
AirAsia gives the passengers free carry-on/hand baggage allowance but checked baggage allowance must be pre-booked/bought in advance at an additional cost.
Free carry-on/hand baggage allowance on AirAsia is subject to following factors:
| Each passenger is permitted 2 pieces/items of carry-on/hand baggage.The weight of the carry-on/hand baggage must be ≤ 7kg.All carry-on/hand baggage must have linear dimensions (L+W+H) ≤ 115 centimeters (56+36+23) or ≤ 80 centimeters (40+30+10).The carry-on/hand baggage should fit beneath the seat in front of passenger or in the storage space overhead. |
The checked baggage on AirAsia is subject to factors listed below:
| Checked baggage allowance must be bought/booked in advance; this can be done on the AirAsia website and AirAsia Super App. Checked baggage allowance is included in the ticket price of AirAsia Premium Flex / AirAsia Premium Flatbed / AirAsia Value Pack ticket(s). |
AirAsia has the following range of weight options for checked baggage:
AirAsia All Destinations: [Except to/from U.S.A.] 15kg (Only available for AirAsia Domestic), 20kg, 25kg, 30kg, 40kg
AirAsia To/From U.S.A: 1 baggage, weight of baggage must be less than equal to 20kg | 2 baggage, weight of each baggage must be less than equal to 20kg
Call AirAsia Customer Service or call/visit the AirAsia Office in Miri for baggage allowance and costs related concerns & queries.
Pet Travel Service
AirAsia does not permit any pet(s)/animal companion(s) on board their aircrafts; the only exception to this rule is the allowance of service/guide dogs for the blind and/or deaf passengers on the AirAsia India i5 flights and AirAsia Japan DJ flights, subject to AirAsia Pet Policy.
Contact the AirAsia Miri Office for information or call the AirAsia Office Number.
Cancellation Service
Cancellations and refund claims can be made through the AirAsia website or AirAsia Super App. Cancellation charges are subject to AirAsia Cancellation Policy and Refunds Policy.
Passengers should call or visit the AirAsia Office or call the AirAsia Phone Number if they require information for questions about cancellations and/or refunds.
Check-in
The different ways by which passengers can check-in for their AirAsia flight are:
- Online Check-in:
- Online check-in is another word for web check-in / mobile check-in; this option is available on the AirAsia website and/or AirAsia Super App.
- AirAsia passengers can use this between 14 days up to 1 hour prior to departure of their AirAsia flight.
[AirAsia India i5 passengers can check-in online by using dedicated AirAsia India website and/or AirAsia India mobile app.]
- Airport Check-in:
- Arrive 3 hours before the scheduled departure time, clear security checks and proceed to the AirAsia airport counter to check-in.
- Check-in at the AirAsia airport counter stops 1 hour prior to departure of flight.
[*passenger(s) flying with baby/babies, unaccompanied minors, passengers using special assistance service(s) MUST check-in in-person at the AirAsia airport counter.]
All queries concerning check-in can be directed to the AirAsia Office in Miri, passengers can even call the AirAsia Phone Number.
Special Assistance
If needed, passengers can request a special assistance service which is offered by AirAsia across their fleet. Passengers must inform the airline of their requirements at the time of booking or at least 4 hours prior to departure of their intended flight.
Requests for special assistance services must be submitted either when booking a ticket on the AirAsia website or AirAsia Super App or at the AirAsia Office; alternatively, passengers can request special assistance service(s) by calling AirAsia Customer Care.
Some of the AirAsia special assistance services are, but not limited to, wheelchair service(s) and other mobility aid for the quadriplegic/paraplegic passenger(s), special care of expecting mothers, senior citizen(s) special care, unaccompanied minors special handling, etc.
Additional charges may be applicable for special assistance service(s), at both airports: departing and arriving, except in sectors where the service(s) is free of charge.
Visit or call the AirAsia Miri Office for a complete index of special assistance services offered by them.
Frequently Asked Questions (FAQs)
The AirAsia Office in Miri operates Monday to Sunday, 08:30 A.M. to 08:30 P.M. (+8 GMT).
The AirAsia mobile app is available and can be downloaded from the Apple App Store or Google Play Store.
Passengers can use the option of online check-in available on the AirAsia website / AirAsia Super App, which is available from 14 days up to 1 hour before flight departure; at the airport the AirAsia check-in desk closes 1 hour before a flight departure.
There is no minimum age requirement for requesting special assistance service(s); AirAsia strives to provide the special assistance service(s) to all passengers irrespective of their age, subject to necessary documentation (if required).
AirAsia offers a range of baggage allowance upgrade options which passengers can check on the AirAsia website / AirAsia Super App.