AirAsia Kuala Lumpur Sales Office in Malaysia

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.

AirAsia – Kuala Lumpur International Airport, Selangor, Malaysia Address:

•  Address: KLIA Level 5, Departure Hall Main Terminal Building Kuala Lumpur International Airport (KLIA) 64000 Sepang, Selangor
• Working hours: 0800 – 2000(GMT+8) (Daily)

AirAsia – Kuala Lumpur International Airport 2, Selangor, Malaysia Address:

• Address: KLIA2 Level 3, Departure Hall Main Terminal Building Kuala Lumpur International Airport 2 (KLIA2) 64000 Sepang, Selangor
• Working hours:  24 hours (Daily)

AirAsia – Mydin Hypermarket, USJ 1, Selangor, Malaysia Address:

• Address: Lot No.G–35, Mydin Hypermarket, Persiaran Subang Permai, USJ 1, 47500 Subang Jaya, Selangor.
• Working hours: 1000 – 2200 (GMT+8) (Daily)

AirAsia – Plaza Metro Kajang, Selangor, Malaysia Address:

• Address: Lot S141, 2nd Floor, Plaza Metro Kajang Section 7, Jalan Tun Abdul Aziz, 43000 Kajang, Selangor.
• Working hours: 1000 – 2100 (GMT+8) (Daily)

AirAsia – Terminal SkyPark, Selangor, Malaysia Address:

• Address: G2, Terminal SkyPark, Lapangan Sultan Abdul Aziz Shah, 47200 Subang, Selangor.
• Working hours:  0900 – 2000 (GMT+8) (Mon–Fri) 0900 – 1900 (GMT+8) (Sat, Sun & PH)

Air Asia Call Center numbers

Authorised travel agent

Phone: (603) 8660 4680
Fax: (603) 8775 1796
E-mail: clientsupport@airasia.com

Operational Hours

Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

Some Important links

• AirAsia Official website: http://www.airasia.com/
• Check AirAsia schedule here: https://www.airasia.com/check-in/en/gb
• Check AirAsia flight status here: https://www.airasia.com/flightstatus/en/gb

AirAsia Baggage Allowance

• Cabin baggage
• Checked baggage
• Excess baggage charges
• over weight baggage charges
• over size baggage charges

Airasia Baggage tracing number

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

Airasia baggage claim form: https://eform.airasia.com/

Types of Planes/Aircraft available with AirAsia

AirAsia Fleet

AirAsia Private fleet

Queries handled by AirAsia Customer care

Flight Ticket Booking	Immigration Services
Ticket Cancellation	Valet Parking
Flight Ticket Rescheduling	Meet and Greet
Ok to Board	Flight Wifi
Visa Services	Airport Wifi
Online Check-in	In-Flight Entertainment
Baggage Allowance	Airport Facilities
Duty Free Allowance	Delayed Flights
Flight Information	Visa on Arrival
Airport Lounges	First Class
Visa Information	Business Class
In-Flight Meals	Economy Class
Airport Transfers	Destinations
Missing Luggage	BIG Loyalty Programme