Low-cost carrier AirAsia Berhad is based in the vicinity of Kuala Lumpur, Malaysia (MYX: 5099). It was established in 1993. In terms of fleet size and destinations, it is Malaysia’s largest airline. The AirAsia Group offers regular domestic and international service to over 165 locations in 25 different countries. Its primary hub is KLIA’s klia2, the low-cost carrier terminal, which is located in Sepang, Selangor, Malaysia. While its sister airline, AirAsia X, specializes in long-haul travel, its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India all have hubs at Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport. While its head office is in Kuala Lumpur, Air Asia’s Sri Lanka office is in Petaling Jaya, Selangor.
Details About Air Asia Sri Lanka Office
| Air Asia Sri Lanka Office Address | Mack Air (PVT) Ltd. No. 11, York Street, Colombo 01, Sri Lanka |
| Working Hour | 24 Hours |
| Air Asia Customer Service Contact Number (Sri Lanka) | +1-844-234-6014 |
| Email ID | plfeedback@airasia.com |
| Official website | www.airasia.co.in/home |
| Online Manage Booking | www.airasia.co.in/manage-booking |
| Online Check-In | airasia.com/check-in/en/gb |
| Check Flight Status | airasia.com/flightstatus/en/GB |
| www.facebook.com/airasiaIndia | |
| twitter.com/airasiaindia | |
| instagram.com/airasiamove/ |
Airport Details of Air Asia Sri Lanka Office
| Airport Name | Bandaranaike International Airport |
| Airport Code | CMB |
| Address | Departure Terminal, Canada Friendship Rd, Katunayake 11450, Sri Lanka |
| Contact Number | +94 11 226 4444 |
Details of Air Asia Sri Lanka Office Map Location
Services Provided by Air Asia Sri Lanka Office
| Flight ticket booking process | Ticket cancellation and rebooking policy and process |
| Refund policy | Flight status, schedule, and other information |
| Check-in facilities and baggage allowance | Class options |
| Special deals and offers | In-flight services along with entertainment, Wi-Fi, and meals |
| Airport facilities and other details | Details about the frequent flyer program and its rewards |
| Missing, delayed | Damaged baggage |
List of worldwide AirAsia offices
Special Services
For most of us, traveling can be a stressful endeavor. From figuring out how to get from point A to point B, to making sure all of our belongings are accounted for, there are a lot of things that can go wrong when traveling. Thankfully, there are a number of special services available to make navigating the airport and your travels much easier. Let’s explore some of these services and how they can help make your travel experience smoother and more enjoyable.
Baggage Service
No matter if you’re checking in one bag or multiple bags, having someone else take care of the task for you is always a welcome relief. With baggage service, your bags will be checked in for you and taken directly to the aircraft – all you have to do is arrive at the gate on time! This service is great for those who don’t want to worry about lugging luggage across an airport or those who simply don’t want the hassle of dealing with baggage check-in altogether.
Pet Travel Service
If you plan on bringing your pet along on your trip, then pet travel service can be especially helpful. This service allows you to easily transport your furry friend without having to worry about the complicated regulations associated with pet air travel. In addition, many airlines offer pet travel programs that provide extra amenities such as specialized crates and toys for your pet’s comfort during flight.
Cancellation Service
Sometimes plans change unexpectedly, which means we need to cancel our flights quickly and without hassle. Cancellation services provide customers with quick access to customer support agents who can take care of canceling flights and providing refunds fast – no waiting on hold or trying to navigate complex menus required! This service is great for those times when life throws us a curveball and we need assistance quickly.
Check-in Service
Check-in services allow travelers to skip long lines at the airport by allowing them check-in from their home or hotel room before arriving at the airport. Best of all, this service includes printing boarding passes at home so there’s no need for queues at the terminal either! All passengers have to do is show up with their ID ready – it doesn’t get much easier than that!
Special Assistance
For passengers who require additional assistance due to age or disability, special assistance is available upon request at most airports around the world. These services include everything from wheelchair retrieval and delivery through departures as well as onboard medical assistance if needed. Special assistance helps ensure that travelers feel secure while navigating busy airports and flying between destinations safely.
Frequently Asked Questions
Air Asia Sri Lanka’s office is conveniently located in the heart of Colombo.
You can call their hot line number +94 (117)630-777
24 Hours
Checking in for your Air Asia Sri Lanka flight is easy! All you need to do is visit the Air Asia office located within Sri Lanka from six hours to two hours before your scheduled flight departure. You can also check in online using their website or mobile app up to 50 minutes prior to departure. Make sure to bring along a valid form of identification so you can receive your boarding pass after checking in. For international flights, don’t forget to reconfirm your booking at least 24 hours beforehand. With these simple steps, you’ll be well on your way taking off in no time!
Air Asia Sri Lanka strives to make traveling with them as effortless and stress-free as possible by providing a variety of special services at their office. From airport meet and greet assistance to wheelchair accessibility, they are equipped to assist customers in whatever way is necessary. Additionally, unaccompanied minor service is available.