In this article about Air New Zealand Melbourne Terminal 1, you will get answers regarding all your worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meets the luggage requirements, inflight wifi, inflight meals, choosing a preferred seat for the flight are all put to ease. This article offers details on the Air New Zealand terminal at Melbourne. Passengers can use the information provided here to plan their upcoming flights with Air New Zealand, arriving at or departing from Melbourne.
Complete Details of Air New Zealand Melbourne Airport – MEL
The Air New Zealand MEL Terminal is 1, at Melbourne Airport.
| Airport Name | Melbourne Airport |
| Air New Zealand Melbourne Airport Address | Arrival Dr, Melbourne Airport VIC 3045, Australia |
| Airport Code | MEL |
| Air New Zealand Melbourne Airport Contact Number | +61 3 9297 1600 |
| Air New Zealand MEL Terminal | Terminal 1,2,3,4 |
| Working Hours | 24 hours |
| Official Website | www.airnewzealand.co.nz/ |
| https://twitter.com/FlyAirNZ | |
| https://www.facebook.com/AirNewZealand | |
| https://www.instagram.com/airnz/ | |
| You Tube | https://www.youtube.com/user/airnewzealand |
Services provided by Air New Zealand at Melbourne Airport MEL Terminal
At the Office of Air New Zealand at MEL Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Bookings And Cancellations At Terminal 1
At the terminal 1 of MEL, you will find the terminal office of Air New Zealand. You can request the staff to help you with reservations or bookings, individual or group. Also, you can ask the staff to cancel your reservations if your flight ticket is not from a third-party source.
Manage Air New Zealand Bookings
At the Air New Zealand MEL Terminal 1 office you can request the staff to help you with modifying your reservation. You can request the staff to help you with modifications like changing or canceling flights, booking extras such as pre-selecting a seat, Adding checked baggage, Pre-order a meal, Adding internet access, Booking a lounge, Make a reservation for your pet, and adding sports equipment. These services can be availed online as well.
Air New Zealand Flight Check-In
It is essential that you reach the airport on time to catch your Air New Zealand flight on time. At the Melbourne airport, all the checks and the long queues take a lot of time. You can check in online as well to save time at the airport. Once you board your flight, it will leave from the Air New Zealand MEL Terminal Departures.
Pet Travel And Service Dogs At Terminal 1
Air New Zealand allows pets to travel as cargo and checked baggage with the airline as per the pet policy. The table listed below shows the Pet Travel fee charged by the Air New Zealand Airline.
| Weight of pet + carrier | Fee charged |
| Less than 32 kg | $75 one way |
| More than 32 Kg | $100 one way |
Service Animals are free in the passenger cabin if the required paperwork is submitted to the airline.
Inflight Wi-Fi and Connectivity
Not all Air New Zealand flights have wifi, so before you make a booking, you can check it with the Air NZ app. For the flights that have inflight wifi, it is available free of charge for all the passengers. At Melbourne, you will have seamless free wifi connectivity throughout the airport.
Baggage Allowance And Claim
Air New Zealand baggage allowance states that your baggage allowance is based on your flight fare or class type. For a clear idea, you can refer to the Air New Zealand website regarding your allowance. When your flight lands at Air New Zealand MEL Terminal Arrivals, you can claim your luggage.
Lost, Delayed or Damaged Baggage
When your bags get delayed, lost, or damaged, you need to report them immediately to an airline representative before leaving the airport. The staff will keep you updated on the status of your luggage.
Car Hire And Rental Service
Air New Zealand has collaborated with Avis and Budget to provide passengers with a stress-free flight journey. From rental cars to campervans, you get exciting car deals while making bookings with the airline. Also, at Melbourne, there are many car companies that have offices that offer rental and hire services.
Lounge Facility Availability
At Melbourne, you can buy a pass and relax before you join your travel journey at the lounges available.
Parking Facility Available
At Melbourne, you will find parking options available for you. Choose the one that meets your travel needs the best. If you need assistance, ask the airport staff for help.
Requesting Special Assistance
Air New Zealand cares and takes an extra step by assisting passengers as requested, be it wheelchair assistance, children traveling alone, families traveling with kids, assistance for seniors, passengers requiring medical clearance, blind passengers, patients with hearing impairment, or pregnant women. Air New Zealand has a well-trained staff to help you with your journey.
The content here is centric on the services available at the Air New Zealand terminal at MEL. This information will be helpful to you when you are planning a trip with Air New Zealand. Safe Travels!
Air New Zealand Melbourne Airport Map
Frequently Asked Questions (FAQs) of Air New Zealand Melbourne Airport – MEL
All the Air New Zealand flight business is handled at the Terminal 1 of Melbourne Airport.
At terminal 1 of the Melbourne, all the Air New Zealand flights land.
All Air New Zealand flights leave from the Melbourne at Terminal 1.
Yes, there is free in-flight Wi-Fi for passengers flying with Air New Zealand.
Yes, pets do fly in cargo with Air New Zealand.
Yes, a minor aged 5 to 11 can fly as an unaccompanied minor with Air New Zealand.
A lounge service is available to passengers flying with Air New Zealand.