In this article about Air New Zealand Brisbane Terminal 1, you will get answers regarding all your worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meets the luggage requirements, inflight wifi, inflight meals, choosing a preferred seat for the flight are all put to ease. This article offers details on the Air New Zealand terminal at Brisbane. Passengers can use the information provided here to plan their upcoming flights with Air New Zealand, arriving at or departing from Brisbane.
Details of Air New Zealand Brisbane Airport – BNE
The Air New Zealand BNE Terminal is 1, at Brisbane Airport.
Airport Name | Brisbane Airport |
Air New Zealand Brisbane Airport Address | Airport Dr, Brisbane Airport QLD 4008, Australia |
Airport Code | BNE |
Air New Zealand Brisbane Airport Contact Number | +61 7 3406 3000 |
Air New Zealand Brisbane Terminal | Terminal 1 & 2 |
Working Hours | 24 hours |
Official Website | https://www.airnewzealand.co.nz/ |
https://twitter.com/FlyAirNZ | |
https://www.facebook.com/AirNewZealand | |
https://www.instagram.com/airnz/ | |
You Tube | https://www.youtube.com/user/airnewzealand |
Services provided by Air New Zealand at Brisbane Airport Terminal BNE
At the Office of Air New Zealand at BNE Terminal, passengers can avail themselves of the following services / amenities:
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web / Online Check-in | Airport Counter Check-in |
Kiosk Check-in | Airport and In-Flight Wifi |
Unaccompanied Minor | Travel with Pets or Animals |
Baggage Allowance | Duty-free Allowance |
Flight Information | Airport Lounges |
Visa-related Information | Pet Relief Area |
Missing Luggage | Immigration Services |
First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
Privilege Club | Delayed Flights |
Transit Information | Privilege Club |
Seats Selection and Enquiries | Concierge Services |
Airport Facilities | In-Flight Entertainment |
Flight Bookings And Cancellations At Terminal 1 Of Brisbane
At the terminal 1 of BNE, you will find the terminal office of Air New Zealand. You can request the staff to help you with reservations or bookings, individual or group. Also, you can ask the staff to cancel your reservations if your flight ticket is not from a third-party source.
Manage Air New Zealand Bookings At Terminal 1 Of Brisbane
At the Air New Zealand BNE Terminal 1 office you can request the staff to help you with modifying your reservation. You can request the staff to help you with modifications like changing or canceling flights, booking extras such as pre-selecting a seat, Adding checked baggage, Pre-order a meal, Adding internet access, Booking a lounge, Make a reservation for your pet, and adding sports equipment. These services can be availed online as well.
Air New Zealand Flight Check-In At Terminal 1 Of Brisbane
It is essential that you reach the airport on time to catch your Air New Zealand flight on time. At the Brisbane airport, all the checks and the long queues take a lot of time. You can check in online as well to save time at the airport. Once you board your flight, it will leave from the Air New Zealand BNE Terminal Departures.
Pet Travel And Service Dogs At Terminal 1 Of Brisbane
Air New Zealand allows pets to travel as cargo and checked baggage with the airline as per the pet policy. The table listed below shows the Pet Travel fee charged by the Air New Zealand Airline.
Weight of pet + carrier | Fee charged |
Less than 32 kg | $75 one way |
More than 32 Kg | $100 one way |
Service Animals are free in the passenger cabin if the required paperwork is submitted to the airline.
Inflight Wi-Fi and Connectivity At Terminal 1 Of Brisbane
Not all Air New Zealand flights have wifi, so before you make a booking, you can check it with the Air NZ app. For the flights that have inflight wifi, it is available free of charge for all the passengers. At Brisbane, you will have seamless free wifi connectivity throughout the airport.
Baggage Allowance And Claim At Terminal 1 Of Brisbane
Air New Zealand baggage allowance states that your baggage allowance is based on your flight fare or class type. For a clear idea, you can refer to the Air New Zealand website regarding your allowance. When your flight lands at Air New Zealand BNE Terminal Arrivals, you can claim your luggage.
Lost, Delayed or Damaged Baggage At Terminal 1 Of Brisbane
When your bags get delayed, lost, or damaged, you need to report them immediately to an airline representative before leaving the airport. The staff will keep you updated on the status of your luggage.
Car Hire And Rental Service At Terminal 1 Of Brisbane
Air New Zealand has collaborated with Avis and Budget to provide passengers with a stress-free flight journey. From rental cars to campervans, you get exciting car deals while making bookings with the airline. Also, at the Brisbane, there are many car companies that have offices that offer rental and hire services.
Lounge Facility Availability At Terminal 1 Of Brisbane
At Brisbane, you can buy a pass and relax before you join your travel journey at the lounges available.
Parking Facility Available At Terminal 1 Of Brisbane
At Brisbane, you will find parking options available for you. Choose the one that meets your travel needs the best. If you need assistance, ask the airport staff for help.
Requesting Special Assistance At Terminal 1 Of Brisbane
Air New Zealand cares and takes an extra step by assisting passengers as requested, be it wheelchair assistance, children traveling alone, families traveling with kids, assistance for seniors, passengers requiring medical clearance, blind passengers, patients with hearing impairment, or pregnant women. Air New Zealand has a well-trained staff to help you with your journey.
The content here is centric on the services available at the Air New Zealand terminal at BNE. This information will be helpful to you when you are planning a trip with Air New Zealand. Safe Travels!
Air New Zealand Brisbane Airport Map
Frequently Asked Questions (FAQs) of Air New Zealand Brisbane Airport – BNE
All the Air New Zealand flight business is handled at the Terminal 1 of Brisbane Airport.
At terminal 1 of the Brisbane, all the Air New Zealand flights land.
All Air New Zealand flights leave from the Brisbane at Terminal 1.
Yes, there is free in-flight Wi-Fi for passengers flying with Air New Zealand.
Yes, pets do fly in cargo with Air New Zealand.
Yes, a minor aged 5 to 11 can fly as an unaccompanied minor with Air New Zealand.
A lounge service is available to passengers flying with Air New Zealand.