Air New Zealand Brisbane Airport Terminal – BNE

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Air New Zealand Brisbane Airport Terminal – BNE

In this article about Air New Zealand Brisbane Terminal 1, you will get answers regarding all your worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meets the luggage requirements, inflight wifi, inflight meals, choosing a preferred seat for the flight are all put to ease. This article offers details on the Air New Zealand terminal at Brisbane. Passengers can use the information provided here to plan their upcoming flights with Air New Zealand, arriving at or departing from Brisbane.

Details of Air New Zealand Brisbane Airport – BNE

The Air New Zealand BNE Terminal is 1, at Brisbane Airport.

Airport NameBrisbane Airport
Air New Zealand Brisbane Airport AddressAirport Dr, Brisbane Airport QLD 4008, Australia
Airport CodeBNE
Air New Zealand Brisbane Airport Contact Number+61 7 3406 3000
Air New Zealand Brisbane TerminalTerminal 1 & 2
Working Hours24 hours
Official Websitehttps://www.airnewzealand.co.nz/
Twitterhttps://twitter.com/FlyAirNZ
Facebookhttps://www.facebook.com/AirNewZealand
Instagramhttps://www.instagram.com/airnz/
You Tubehttps://www.youtube.com/user/airnewzealand

Services provided by Air New Zealand at Brisbane Airport Terminal BNE

At the Office of Air New Zealand at BNE Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Flight Bookings And Cancellations At Terminal 1 Of Brisbane 

At the terminal 1 of BNE, you will find the terminal office of Air New Zealand. You can request the staff to help you with reservations or bookings, individual or group. Also, you can ask the staff to cancel your reservations if your flight ticket is not from a third-party source.

Manage Air New Zealand Bookings At Terminal 1 Of Brisbane 

At the Air New Zealand BNE Terminal 1 office you can request the staff to help you with modifying your reservation. You can request the staff to help you with modifications like changing or canceling flights, booking extras such as pre-selecting a seat, Adding checked baggage, Pre-order a meal, Adding internet access, Booking a lounge, Make a reservation for your pet, and adding sports equipment. These services can be availed online as well.

Air New Zealand Flight Check-In At Terminal 1 Of Brisbane 

It is essential that you reach the airport on time to catch your Air New Zealand flight on time. At the Brisbane airport, all the checks and the long queues take a lot of time. You can check in online as well to save time at the airport. Once you board your flight, it will leave from the Air New Zealand BNE Terminal Departures.

Pet Travel And Service Dogs At Terminal 1 Of Brisbane 

Air New Zealand allows pets to travel as cargo and checked baggage with the airline as per the pet policy. The table listed below shows the Pet Travel fee charged by the Air New Zealand Airline.

Weight of pet + carrierFee charged
Less than 32 kg$75 one way
More than 32 Kg$100 one way

Service Animals are free in the passenger cabin if the required paperwork is submitted to the airline.

Inflight Wi-Fi and Connectivity At Terminal 1 Of Brisbane 

Not all Air New Zealand flights have wifi, so before you make a booking, you can check it with the Air NZ app. For the flights that have inflight wifi, it is available free of charge for all the passengers. At Brisbane, you will have seamless free wifi connectivity throughout the airport.

Baggage Allowance And Claim At Terminal 1 Of Brisbane 

Air New Zealand baggage allowance states that your baggage allowance is based on your flight fare or class type. For a clear idea, you can refer to the Air New Zealand website regarding your allowance. When your flight lands at Air New Zealand BNE Terminal Arrivals, you can claim your luggage.

Lost, Delayed or Damaged Baggage At Terminal 1 Of Brisbane

When your bags get delayed, lost, or damaged, you need to report them immediately to an airline representative before leaving the airport. The staff will keep you updated on the status of your luggage.

Car Hire And Rental Service At Terminal 1 Of Brisbane

Air New Zealand has collaborated with Avis and Budget to provide passengers with a stress-free flight journey. From rental cars to campervans, you get exciting car deals while making bookings with the airline. Also, at the Brisbane, there are many car companies that have offices that offer rental and hire services. 

Lounge Facility Availability At Terminal 1 Of Brisbane

At Brisbane, you can buy a pass and relax before you join your travel journey at the lounges available. 

Parking Facility Available At Terminal 1 Of Brisbane

At Brisbane, you will find parking options available for you. Choose the one that meets your travel needs the best. If you need assistance, ask the airport staff for help.

Requesting Special Assistance At Terminal 1 Of Brisbane

Air New Zealand cares and takes an extra step by assisting passengers as requested, be it wheelchair assistance, children traveling alone, families traveling with kids, assistance for seniors, passengers requiring medical clearance, blind passengers, patients with hearing impairment, or pregnant women. Air New Zealand has a well-trained staff to help you with your journey.

The content here is centric on the services available at the Air New Zealand terminal at BNE. This information will be helpful to you when you are planning a trip with Air New Zealand. Safe Travels!

Air New Zealand Brisbane Airport Map

Frequently Asked Questions (FAQs) of Air New Zealand Brisbane Airport – BNE

At what terminal is Air New Zealand at BNE – Brisbane?

All the Air New Zealand flight business is handled at the Terminal 1 of Brisbane Airport.

Where are the Air New Zealand BNE terminal arrivals?

At terminal 1 of the Brisbane, all the Air New Zealand flights land.

Where are the Air New Zealand BNE terminal departures?

All Air New Zealand flights leave from the Brisbane at Terminal 1.

Is there inflight Wi-Fi or inflight entertainment on Air New Zealand?

Yes, there is free in-flight Wi-Fi for passengers flying with Air New Zealand.

Can pets fly in cargo with Air New Zealand?

Yes, pets do fly in cargo with Air New Zealand.

Can a minor fly alone with Air New Zealand?

Yes, a minor aged 5 to 11 can fly as an unaccompanied minor with Air New Zealand.

Does Air New Zealand have a lounge service?

A lounge service is available to passengers flying with Air New Zealand.