Air Greenland Qaanaaq Airport Terminal – NAQ

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Air Greenland Qaanaaq Airport Terminal – NAQ

Air Greenland Qaanaaq Terminal puts to rest passengers worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meet the luggage requirements, onboard wifi, inflight dining, choosing a preferred seat for the flight are all put to ease. This article offers details centric to the Air Greenland terminal at Qaanaaq. Passengers can use the information provided here to plan for their upcoming flights with Air Greenland that are arriving at or departing from Qaanaaq.

Details of Air Greenland Qaanaaq Airport

The Air Greenland Qaanaaq Terminal is 1, at Qaanaaq International Airport.

Airport NameQaanaaq Airport
Air Greenland Qaanaaq Airport AddressFJPF+5XQ, Qaanaaq 3971, Greenland
Airport CodeNAQ
Air Greenland Qaanaaq Airport Contact Number+299 97 13 35
Air Greenland Qaanaaq TerminalTerminal 1
Working Hours24 hours
Official Websitehttps://www.airgreenland.com/
Facebookhttps://www.facebook.com/airgreenland/
Twitterhttps://twitter.com/airgreenlandsas
You Tubehttps://www.youtube.com/@AirGreenlandMedia
Instagram Accounthttps://www.instagram.com/air_greenland/

Services provided by Air Greenland at Qaanaaq Airport Terminal NAQ

At the Office of Air Greenland Qaanaaq Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Bookings

With Air Greenland reservation or bookings be it individual or group can be either made online visiting the official Air Greenland website or by physically visiting Air Greenland Qaanaaq Terminal office.

My Bookings

With this managed trip tool passengers can make desired changes to their bookings such as add or make changes to seat selection, add baggage, add special services, add insurance, change flights, cancel flights, change name, cancel bookings, checking booking details and printing or downloading boarding pass. These changes can be made online by visiting the official Air Greenland website or by visiting Air Greenland staff at Qaanaaq.

Check-in

You can check-in with Air Greenland in many ways, be it either online mode or offline mode. Online ways are through the official Air Greenland website or by Air Greenland Mobile App and the check in window opens between 48 hours and 30 minutes prior to your departure time. Additionally, you can also check out Qaanaaq. Once done you can also choose your seat and print or download your boarding pass.

Traveling with Pets/Service Dogs

Air Greenland allows pets to travel in cabin as well as checked baggage. For in cabin travel the pet weight along with the carrier can only be up to 8 kg.Service dogs are allowed to travel in the passenger cabin as long as they are well trained, on leash and have to remain seated on the floor throughout the flight. You will have to show the supporting documents for your pet/service dog at Air Greenland Qaanaaq Terminal.

Cancellation and Refund

If you have tickets issued by 3rd party travel sites, travel agencies or travel agents then you cannot request for reservations cancellation and or refunds at the office of Air Greenland terminal at Qaanaaq. Only requests of cancellations or refunds for tickets directly issued by the Air Greenland airline’s official channels will be entertained.

Inflight Wifi

Air Greenland offers wifi on flights with Tuukkaq and the wifi plan costs about $6. Passengers can stream wifi on their personal devices.

Car Hire

Arrivals level of all terminals have courtesy phones or rental car agency counters which passengers can use to rent or hire a car befitting as per their requirements. Additionally any  queries you have can be answered with the help of Qaanaaq staff, airport website and / or Air Greenland terminal staff.

Baggage

Your baggage allowance is based on your flight fare or class type. Please refer to the airline website regarding free baggage allowance, extra or excess baggage allowance or checked baggage allowance. If you wish to purchase extra bags then it can be done by visiting either the official airline website, through the Air Greenland mobile app or during check-in at Qaanaaq.

Lost, Delayed or Damaged Baggage

Passengers that are faced with delayed, lost or damaged luggage must report it immediately to an airline representative before leaving the airport at the baggage claim area or baggage service office. You can request additional assistance at the office of Air Greenland terminal at Qaanaaq.

Special Assistance

Air Greenland understands that sometimes help is required so it takes an extra leap by being of assistance to passengers as per their request be it wheelchair assistance, children travelling alone, families travelling with kids, assistance for seniors, passengers requiring medical clearance, blind passenger, patients with hearing impairment or pregnant women.

Air Greenland Qaanaaq Airport Map

Frequently Asked Questions (FAQs) of Air Greenland Qaanaaq Airport

What terminal is Air Greenland at Qaanaaq?

Air Greenland uses Terminal 1 of Qaanaaq Airport.

Where is the Air Greenland Qaanaaq terminal arrivals?

Terminal 1 is used by Air Greenland for arriving flights.

Where is the Air Greenland Qaanaaq terminal departures?

Terminal 1 is used by Air Greenland for departing flights.

Is there in flight wifi or inflight entertainment in Air Greenland?

There is no inflight wifi or entertainment available in Air Greenland.

Are service dogs allowed in Air Greenland?

Air Greenland allows service dogs to travel with their owners in the cabin for free of charge.

Can pets fly in cargo with Air Greenland?

Yes pets do fly in cargo with the airline.

Can a minor fly alone with Air Greenland?

Yes, a minor from age 5 to 11 years old can fly as an unaccompanied minor with the Air Greenland.

Does Air Greenland have a lounge service?

Yes a lounge service is available to passengers flying with Air Greenland.

Is there a car hire service available at the Air Greenland Qaanaaq terminal?

Yes, Passengers should pre-book the rental cars and taxis from the Qaanaaq Airport Official website.