Air France Cape Town Airport Terminal – CPT

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Cape Town Airport

Air France Cape Town Terminal 1 is where you will find the terminal office of Air France. The airline staff will help you with your flight-related queries with Bookings, Cancellations, and Upgrades needed. Any information regarding the flight schedule that you seek will also be provided at the airport terminal office of Air France. Furthermore, you can also request extra services like pet travel, minors flying alone, special meals, mobility devices needed, and more. This article will help you plan your upcoming trip with the Air France airline or book a new one.

Details of Air France Cape Town Airport – CPT

The Air France CPT Terminal is 1, at Cape Town International Airport.

Airport NameCape Town International Airport
Air France Cape Town Airport AddressMatroosfontein, Cape Town, 7490, South Africa
Airport CodeCPT
Air France Cape Town Airport Contact Number+27 (021) 937 1200
Air France CPT TerminalTerminal 1
Working Hours24 hours
Official Websitehttps://wwws.airfrance.fr/
Facebookhttps://www.facebook.com/airfrance
You Tubehttps://www.youtube.com/@airfrancefr
Twitterhttps://twitter.com/airfrance
Instagramhttps://www.instagram.com/airfrance/

Services provided by Air France at Cape Town Airport CPT Terminal

At the Office of Air France CPT Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Air France Flights Bookings And Cancellation

At Air France CPT Terminal 1, you will find the office of Air France Airlines. Request the staff present to help you make reservations with Air France. Also, you can seek assistance with canceling your flight tickets provided your tickets are not from a third-party source.

Manage Air France Flight Bookings

At terminal 1 of Cape Town, you can request the staff present to help you with making changes to your flight reservations. Modifications to your reservation like making flight changes, requesting mobility assistance, special meals, and more are done at the terminal office.

Check-in

Arriving at the airport on time is essential so being 3 hours prior to your flight is advised. Once all the security checks are done your flight will leave from the Air France Cape Town terminal departures. You can check in for your flight online as well which will save you a lot of time at the airport.

Pet Travel And Service Dogs

Air France allows pets to travel in passenger cabins and in baggage compartments. Service dogs are allowed to travel in the passenger cabin. As long as they are well trained, on a leash, and have to remain seated on the floor throughout the flight. If you need assistance then ask the Air France CPT Airport Terminal staff.

Inflight Wi-Fi And Connectivity

Air France has wifi on board that can be purchased by the passengers for surfing. Inflight Wifi is paid so you can buy passes either on board or during your check-in. Choices among passes are Message Pass, Stream Pass, and Surf Pass. Free wifi is available throughout the airport

Baggage Allowance And Claims

Baggage allowance is based on the class type you choose to fly in. You can refer to the Air France Website regarding your baggage allowance for a clear idea. At the Air France terminal CPT arrivals you can claim your luggage once your flight lands at the airport.

Lost, Delayed, or Damaged Baggage

When your bags get delayed, lost, or damaged, report it immediately to an airline representative before leaving the airport. This step is essential to follow. You can also request additional assistance at the office of Air France terminal at Cape Town.

Car Hire And Rental Service

The arrival level of all terminals has rental car agency counters that passengers can use to rent or hire a car befitting as per their requirements. Additionally, any queries you have can be answered with the help of airport staff.

Requesting Special Assistance

Air France cares and takes an extra leap by giving assistance to passengers as per their request. Be it wheelchair assistance, children traveling alone, families traveling with kids, assistance for seniors, passengers requiring medical clearance, blind passengers, patients with hearing impairment, or pregnant women. Air France has a well-trained staff to help you during your journey with them.

Lounge Available

The lounge facility available at Cape Town will help you rejuvenate and relax for your flight journey while waiting at the airport. You buy a pass for your stay at the airport lounge.

Parking Facility Available

At Cape Town, you will find a paid parking facility available. Among the many pans offered you can choose the one that suits your travel plans best.

The content available here is centric to the Air France Terminal at CPT. This will be helpful in planning a trip with Air France in the future. Safe Travels!

Air France Cape Town Airport Map

Frequently Asked Questions (FAQs) of Air France Cape Town Airport – CPT

What terminal is Air France at CPT- Cape Town Airport?

Air France is using the Terminal 1 at the Cape Town for all the flight-related business.. 

Where are Air France CPT terminal arrivals?

At Terminal 1 of Cape Town, you will find all the Air France arriving flights.

Where are Air France CPT terminal departures?

All the Air France flights leave the Cape Town from the Terminal 1. 

Is there in-flight wifi or inflight entertainment in Air France?

Yes, There is paid inflight wifi available in flight for passengers flying with Air France.

Can pets fly in cargo with Air France?

Yes, pets do fly in cargo with Air France.

Can a minor fly alone with Air France?

Yes, a minor from age 4 to 17 years old can fly as an unaccompanied minor with Air France.