Air France Berlin Office

Even though you could be ready to fly with Air France from the Berlin Office, a few urgent issues might stand in your way. We have given you some essential information to make sure your flight is enjoyable and memorable. A team of expert travel executives remains present at Air France Berlin Office to help you with resolving any type of concern. No matter, whether you are all set to relish a great vacation with your family or friends, or you are proceeding with a corporate journey, you may look forward to a comfortable air trip.

Details of Air France Office in Berlin

Air France flights are operated through Tegel Otto Lilienthal Airport,D – 13405, Berlin, Berlin, Germany  

Services Provided at Berlin Office Airport Office

For queries related to the following services, you may reach out to the staff at the Air France Office in Berlin Office.

Air France Berlin Office, Map Location

Booking 

If you wish to reserve a ticket or have any other concerns regarding the booking, contact the agents at the Air France Office in Berlin Office. The same can also be done through the website of Air France. Moreover, if you hold a Flying Blue membership, you can choose the related tab for online booking.  

Manage Booking 

There could be several urgent factors like editing your booking, adding more seats, or cancelling or rescheduling the booking. The office staff will help you with all such queries. 

Cancellation and Refund 

For assistance on cancellations and refunds, you must speak to the executives at the Air France Office and confirm whether you could get the refund, if applicable, or a voucher for the same. 

Flight Status 

Each and every detail about the status of your flight can be sought from the representatives at your Terminal. Alternatively, you can view the same under the “Information” tab on the homepage of the airline’s website. 

Baggage 

The agents at the airport office will provide you assistance in case of lost baggage, additional baggage, oversized baggage, or overweight baggage. You can confirm the charges to buy extra baggage. However, as per the Air France Baggage  Policy, you can carry 1 personal item and 1 hand baggage in the Economy cabin. Its weight must not exceed 12 kg. In the case of Premium Economy, Business, or La Première cabin, you can carry 1 personal item and 2 hand baggage items, whose total weight can go up to 18 kg.

Travel with Infant or Child

You are recommended to post advance requests for any type of separate requirements such as meals and bassinet for your infant or child traveling with you on the flight. Seek assistance from the staff in case of urgencies. 

Check-in 

You must be prepared with all the mandatory travel documents in hand, as they need to be presented at the check-in counter at your Terminal. Then once your baggage gets checked and it is found within the defined limit, you may proceed towards the boarding gate while carrying your boarding pass.

Special Assistance 

If a senior citizen, a passenger with a certain disability, or an expectant mother is traveling by Air France, they can inform the team beforehand about the arrangement of a wheelchair or any other important medical device needed on the flight. You are advised to read in detail about the Special Assistance (wwws.airfrance.us/information/passagers) services provided by Air France and plan your travel suitably.

Air France Lounge 

Dan Lounge, located at Terminal 3, is an ideal place to spend some free time while availing a number of important services. If you are traveling on an international flight by Air France and you hold a First or Business Class ticket or you have a SkyTeam Elite Plus Frequent Flyer membership, you have easy access to the lounge. For more information, you must seek guidance from the travel executives at the Air France Office in Berlin Office at Terminal 3 of the airport.

Flying Blue Loyalty Program 

Contact agents at the airport office if you wish to register for this membership program by Air France. This lets you earn Miles on your bookings and your purchases with partner products and services.

In-flight images of the Air France Boeing 787 Dreamliner

FREQUENTLY ASKED QUESTIONS