Are you traveling for the first time with Air Europa? And you want to know what services you get with it while traveling then look no more. At Air Europa Sao Paulo-Guarulhos Terminal you can put your worries to rest. Successful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight, in flight meal might be a concern to you, for business people inflight wifi is a requirement, a decent lounge service might be a concern for you no matter what you look for while making booking be assured that Air Europa cares and it will take care of you.
Details of Air Europa Sao Paulo-Guarulhos Airport – GRU
The Air Europa GRU Terminal is at Terminal 2, at Sao Paulo-Guarulhos Airport.
| Airport Name | Sao Paulo-Guarulhos Airport |
| Air Europa Sao Paulo-Guarulhos Airport Address | Rod. Hélio Smidt, s/nº – Aeroporto, Guarulhos – SP, 07190-100, Brazil |
| Airport Code | GRU |
| Air Europa Sao Paulo-Guarulhos Airport Contact Number | +55 11 2445-2323 |
| Air Europa GRU Terminal | Terminal 2 |
| Working Hours | 24 hours |
| Official Website | www.aireuropa.com |
| YouTube | www.youtube.com/@aireuropa |
| www.facebook.com/AirEuropa | |
| twitter.com/aireuropa | |
| www.instagram.com/aireuropa |
Services provided by Air Europa at Sao Paulo-Guarulhos Airport GRU Terminal
At the Office of Air Europa at Sao Paulo-Guarulhos Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Ticket Ticket Cancellation |
| Flight Ticket Rescheduling | Ok to Board |
| Visa Services, | Online Check-in |
| Baggage Allowance | Duty-Free Allowance |
| Flight Information | Airport Lounges |
| Visa Information | In-Flight Meals |
| Airport Transfers | Missing Luggage |
| Immigration Services | Valet Parking |
| Meet and Greet | Flight Wifi |
| Airport Wifi | In-Flight Entertainment |
| Airport Facilities | Delayed Flights |
| Visa on Arrival | First Class |
| Business Class | Economy Class |
Booking
Passengers can seek the assistance of staff at the office of the Air Europa Sao Paulo-Guarulhos Airport Terminal to make flight ticket reservations. Alternatively, ticket bookings can also be made by travelers themselves through the Air Europa Airlines website and mobile app.
Manage Booking
In order to avail Manage Your Reservation you need to enter your last name and PNR on the portal online. This Feature allows passengers to make following changes or add services to their flights such as adding extra services, changing flight, check-in online, assistance reduced mobility, access your booking, redeem voucher and print or download boarding pass.
Cancellation And Refund
A full refund is applicable if you cancel your Air Europa flight within 24 hours of your flight purchase. If Air Europa Cancels flight then they will rebook passengers on another flight with no extra charge or provide an alternative if passenger rejects flight rebooking.
Flight Check-In
Air Europa Terminal at Sao Paulo-Guarulhos Airport check-in deadline is 60 minutes prior to scheduled departure for intercontinental flights and 45 minutes for all domestic and European flights.
Baggage
Air Europa allows its passengers to carry 1 carry-on bag and 1 personal item in flight.For business travelers weight of the carry-on bag cannot exceed 14 kg and 10 kg for economy class.
Lost, Delayed or Damaged Baggage
In incidents when your baggage is delayed or damaged or lost then it must be reported immediately to Air Europa airline executive at the baggage service office or baggage claim area before exiting the airport. Passengers can request for more information or additional help from the airport staff at the office of Air Europa terminal at Sao Paulo-Guarulhos Airport.
Traveling with Pets
Air Europa allows pets like dogs, cats, small birds (except birds of prey), fish, aquarium turtles and some rodents (hamsters, guinea pigs, and small rabbits) for short to medium haul and dogs and cats for long haul in the passenger cabin in carriers. Only cats and dogs are allowed to be transported in hold and weight of the carrier along with the animal cannot exceed more than 14 kg. If the weight exceeds more than 14 kg then the animal will be transported in cargo.
Inflight Wifi
Air Europa has inflight wifi for passengers to surf and stay connected with the world.You can purchase wifi pass at the time of booking or later on from your manage booking option on the website.Wifi fee ranges due to the distance of your journey from 2 euro to 35 Euro.
Car Rental
Air Europa has collaboration with Sixt,Europcar,rentingcarz.com and GetTransfer.com for renting or booking a car.So passengers can earn miles on every Euro spent and book a car using miles as well.
Parking
At Air Europa GRU Airport many options for parking have been provided to accommodate all passengers or visitors parking requirements for that the airport provides long-term and short-term parking facilities. Through the Sao Paulo-Guarulhos airport’s website, persons can reserve airport parking in advance. And To commute between the airport terminals and parking lots, passengers or visitors can use the Easy AirTrain. IF at any time help is needed, you can request from the airport staff.
Service Dogs
Service Dogs are allowed to travel in the passenger cabin for free of Charge if they are well behaved and all the proper paperwork is submitted to the airline for the service animal.You need to notify the airline 48 hours before your flight regarding your service dog.
Lounge
Passengers of the Air Europa airlines can access and use the Air India lounge, located in Terminal 4, due to the lack of a dedicated lounge at Air Europa Sao Paulo-Guarulhos airport Terminal. For details pertaining to access and usage, kindly check the airline’s website or you can call or visit the office of the Air Europa at Sao Paulo-Guarulhos airport.
Air Europa Sao Paulo-Guarulhos Airport Map
Frequently Asked Questions (FAQs) of Air Europa Sao Paulo-Guarulhos Airport – GRU
All Air Europa flights, arriving at or departing from Sao Paulo-Guarulhos Airport use Terminal 2.
Air Europa flights arriving at Sao Paulo-Guarulhos Airport are received in Terminal 2.
Terminal 2 is used for Air Europa flights departing from Sao Paulo-Guarulhos Airport.
Call 1-844-415-3955 to speak to an Air Europa representative.
Yes, Air Europa has paid inflight wifi connectivity.
Yes, If you are eligible, the airline will send you a notification to place a bid or you can do it yourself online.