- Air China Airline Guangzhou Mainland Office Address: 1st Fl., South Building, Jungong Mansion, No. 118, Yuehua Road, Guangzhou 51003, Guangzhou, China
- Air China Airline Reservation office telephone contact numbers: 86-20-83637527
- Fax: 86-20-83637567
- Working hours: 24 Hours
- Official website: www.airchina.com
- Check your flight status here: ewww.airchina.com/flightstatus
- Air China Airline baggage services telephone contact numbers: 86-20-83637527
- For baggage inquiries : Air China airline baggage inquiries
Contact information for passenger complaints:
- E-mail: customer_relations@airchina.com
Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China
- Complaint Telephone: +86-10-59036666
- Fax +86-10-95583
- Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday
When you call or write us an email, please use only the Chinese and English languages.
- Near-by Airports: Guangzhou Baiyun International Airport, Hong Kong International Airport, Shenzhen Bao’an International Airport
- Attractions in Guangzhou: Chimelong Paradise, Shamian, Baiyun Mountain
List of Air China Offices
Types of Planes / Air craft available with Air China Airline
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
- Flight Ticket Booking,
- Ticket Ticket Cancellation,
- Flight Ticket Rescheduling,
- Ok to Board,
- Visa Services,
- Online Check-in,
- Baggage Allowance,
- Duty Free Allowance,
- Flight Information,
- Airport Lounges,
- Visa Information,
- In-Flight Meals,
- Airport Transfers,
- Missing Luggage,
- Immigration Services,
- Valet Parking,
- Meet and Greet,
- Flight Wifi,
- Airport
- Wifi, In-Flight Entertainment,
- Airport Facilities,
- Delayed Flights,
- Visa on Arrival,
- First Class,
- Business Class,
- Economy Class,
- Phoenixmiles
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