Planning a trip from a Astana with an Air Cairo? It seems like you are going to have a good start on your journey from Astana Airport. To treat yourself to a comfortable and enjoyable air travel, you must check out the terminal’s details and learn what services are offered from the moment you step in at the airport till you land safely. Therefore, to ease your work here is what we have prepped for you. Read the handbook and you will get all the insider information about Air Cairo NQZ Terminal.
Ways To Get In Touch With the Air Cairo at the Nursultan Nazarbayev Airport
Talk to the official team of the Air Cairo to make yourself aware of all the ongoing deals and discounts. To navigate the Air Cairo Astana Terminal, you should know how and which counter you can visit to ease your work before taking off. Therefore, we have mentioned different platforms and contact details that will help you make connections with the officials. Read Below!
| Airport Name | Nursultan Nazarbayev Airport |
| Air Cairo Astana Airport Address | Qabanbay Batyr Ave, Astana 020000, Kazakhstan |
| Airport Code | NQZ |
| Air Cairo Astana Airport Contact Number | +77172702999 |
| Air Cairo NQZ Terminal | Main Terminal |
| Working Hours | 24 hours |
| Air Cairo Official Website | https://aircairo.com/ |
| https://www.facebook.com/aircairo | |
| https://twitter.com/Aircairo | |
| YouTube | https://www.youtube.com/c/AirCairoAirline |
| https://www.instagram.com/aircairo.official/ |
Arrivals And Departures at Air Cairo Nursultan Nazarbayev Airport Terminal
After arrival at the Air Cairo Astana Airport Terminal, passengers should head toward the baggage claim area if they need to collect baggage, check the baggage carousel number on the airport’s screen, or ask for further assistance. If they have another connecting flight, they should check the gate number and head to another terminal (if the terminal has changed). Passengers who are going to exit the terminal can ask airport staff for convenient ground transportation services.
Departing passengers can check in online and print or download their boarding pass for a speedy process. Make sure you have all the compulsory travel documents, which involve visas, ID cards, health certificates, and, of course, your passport. For a successful security screening, be prepared to remove electronics and liquids from your luggage.
Make Yourself Comfortable with Air Cairo Amenities
There is a lot more you might not know about the Air Cairo NQZ Airport Terminal. So, are you ready to unlock various services and amenities that airlines offer to their passengers? From choosing the quickest way to check in to getting affordable ground transportation services, you will get a chance to design your own journey.
| ATMs and Banks | Baggage Drop-off | Duty-free Shops |
| Retail Stores | Restaurants and Cafes | Currency Exchange |
| Information Desks | Boarding Assistance | Airline Lounges |
| Emergency Service | Lost and Found | Pet Relief Areas |
| Rental Car Services | Business Centre | Security Checkpoints |
| Luggage Wrapping | Charging Stations | Check-in Counters |
| Airline Reservation Desks | Special Assistance | Unaccompanied Minor |
| Wifi/Internet Service | Luggage Carts | Child Care Rooms |
| Kids Play Area | Shuttle Service | Flight Status Information |
Manage Your Bookings
To manage your reservations, you must head to the Air Cairo Terminal at Astana Airport ticketing counter and get information on seat availability and how you can design your seat according to your preferences. Once you have discussed it with the official team, you can decide whether you need discounted air tickets or want to add extra perks to your bookings. Also, you can manage your reservation online if you are already running out of time. All you need to do is enter the details you are asked for on the official site.
Get your seat Upgraded
To enhance your travel experience, Air Cairo offers upgrades to higher classes, like business or first class, for a fee online and offline at Air Cairo Nursultan Nazarbayev Terminal. A premium class seat comes with premium offers such as priority check-in, extra baggage allowance, and a variety of meal options. Interesting, isn’t it? You must know that when you switch from economy to business class, you will have to pay the difference charge. You can also pay the difference charge using miles.
Cancelation & Refund
Passengers with no knowledge about cancelation may find the process frustrating, but relax Air Cairo values your money. Once you cancel your ticket, you can rebook or request a refund, but before that, kindly check the airline’s cancelation policies and fees. Keep your ticket and travel documents ready while proceeding with cancelation. In many cases, airlines may cancel flights due to weather, mechanical issues, or other reasons, so keep tracking your flight status to stay updated. Visit Air Cairo Terminal NQZ Airport for more information.
Baggage Limitation
What baggage and how much baggage one should pack is one important aspect of every airline since baggage limitations vary by airline and fare type. Passengers exceeding the baggage limit must pay excess baggage fees. Therefore, we suggest you pack smartly and avoid last-minute packing to avoid excess baggage fees at the Air Cairo Nursultan Nazarbayev Terminal. Be aware of prohibited items and pack accordingly to avoid issues during screening.
Smoothen Your Screening Process
Security screening can be time-consuming, but not unless you arrive early and follow Air Cairo Astana Airport Terminal guidelines. For the safety and security of all travelers, a security checkpoint is a mandatory step, no matter what ticket class you have. To pass it without any interruption, you must keep laptops and liquids in a separate bin and remove jewelry and other metal items before screening.
Avail Special Assitance
Passengers with disabilities or special needs should not worry while traveling with Air Cairo. Request assistance at least 48 hours to navigate the Air Cairo NQZ Terminal. Want to know about services included in special assistance? It includes wheelchair assistance, medical equipment storage, and travel companion assistance. Also, the airline staff guides travelers during different stages of pregnancy and provides priority boarding. So, feel free to contact the customer service to request special assistance.
Sum-Up!
Passengers flying with the Air Cairo from the Astana Airport should not give their plan a second thought since they have discovered almost everything about the Air Cairo Nursultan Nazarbayev Airport Terminal. All they need to do is follow certain guidelines and regulations and prepare for the trip. In case of any issue, please do not hesitate to seek assistance from the information desk and resolve it in no time.
Air Cairo Nursultan Nazarbayev Airport Map
People Often Ask!
Air Cairo uses Main Terminal at NQZ Astana Airport.
The airline departs from Main Terminal at Astana Airport. Try reaching the airport 3 hours before your departure.
Airlines offer amenities such as managing reservations, seat upgrades, various meal options, check-in methods, free baggage, and many more.
International passengers must reach the terminal 3 hours prior to their scheduled departure time.
Specially abled passengers will receive wheelchair assistance, priority boarding, accessible seating, and medical equipment storage.