Air Austral in Saint-Pierre, Reunion Island

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Air Austral in Saint-Pierre, Reunion Island

Air Austral is a French airline with its headquarters at Roland Garros Airport in Sainte-Marie, Reunion, France. It was founded on 1975. The airline’s main base of flight operations is Roland Garros Airport. It operates scheduled services from Reunion to metropolitan France, South Africa, Thailand, India and a number of destinations in the Indian Ocean. The company has 900 employees.

Air Austral Saint-Pierre, Reunion Island Address:
 New office: 6 Bd Hubert de Lisle


Working hours
 Monday: 9:00 – 17:00
Tuesday to Friday: 8:30 – 17:00
Saturday: 08:30 – 11:45

Air Austral Group Booking number / fax / email:

Group Tel: 0825 013 003 (0.15 euro TTC / min)
Fax: 0262 48 16 62
email: groups (at)

Air Austral Official website:

Air Austral Online Check-in: www.Air check-in

Note:Check In 36 hours before departure. 24 Hours for before departure to and from the USA.

Check Air Austral schedule here: www.Air schedule

Check Air Austral flight status here: www.Air status

Air Austral Baggage Allowance

Air Austral Baggage

View Air Austral Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Air Austral Special Assistance (Disability assistance)

Please call 0825 013 012 before 7 days or 2 days (48 hours) prior to your flight departure.

Travel while pregnant in Air Austral

Expectant mothers can travel upto 34th week (8 months) in Air Austral. Medical certificate is required stated that the estimated date of delivery.

Changing your Air Austral ticket online

You can change your Air Austral ticket online

Air Austral loyalty program contact details

For any queries regarding Air Austral loyalty program, please contact

Air Austral – Capricorn


Program Capricorn
BP 611
97472 Saint-Denis Cedex
Reunion Island


Capricorn reservations and rewards:

Reception open from Monday to Saturday from 8:00 to 21:00 and on Sunday from 11:00 to 18:00 (hours Meeting UTC +4).

For any queries about your reservation (request for rates / invoices, modification of reservation, cancellation of your trip, schedule of your flight, …), you can contact Air Austral teams using the

For more information regarding Air Austral loyalty program, please visit

Air Austral Customer service:

Phone: 01 84 20 42 12

Business hours: Monday to Friday from 9 am to 12 pm (excluding public holidays)


Air Austral Baggage:


Air Austral Duty free

You can shop at the duty free shop available at the airport. Please visit for more information

Prebook your duty free via

Near-by Airports:

Near-by cities:

Attractions in Reunion Island:

Types of Planes / Air craft available with Air Austral

Total fleet: 8

ATR 42/72

  • ATR 72

Boeing 737

  • Boeing 737-300
  • Boeing 737-500
  • Boeing 737-800

Boeing 767

  • Boeing 767-300

Boeing 777

  • Boeing 777-200
  • Boeing 777-300

Boeing 787 Dreamliner

  • Boeing 787-8 Dreamliner

Queries handled by Air Austral Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Capricorn,
Indigo Card

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