Air Astana Cargo Office in New Zealand

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Air Astana Cargo Office in New Zealand

The Air Astana New Zealand Cargo Office offers travelers services and amenities that can assist with flight reservations, ticket cancellations & rescheduling, buying luggage allowance, selecting seats, pre-ordering in-flight meals, etc. Air Astana has been serving aviation hospitality since 2002 and currently hosts & serves travelers on regular flights to 14 domestic locations and 27 international locations in 20 countries across the world. The Air Astana team takes all the concerns provided by travelers in order to create itineraries that best meets all their specified flight requirements and needs and also also provide an array of flight-related services at the Air Astana Office in New Zealand Cargo.

Air Astana , New Zealand Address:
 MCH Holding NZ Ltd.
Ogilvie Crescent,
Air New Zealand Cargo Terminal,
Auckland International Airport,
Auckland, New Zealand 2150

Air Astana New Zealand Airport Address

Auckland International Airport,
Ray Emery Drive, Māngere, Auckland 2022, New Zealand

Airport Contact Number:+64 9 275 0789

Contact Number of Air Astana Office in  New Zealand

Phone: +649 256 8201 Mobile: +649 256 8201 

Email: call.centre@airastana.com

Working hours
24 Hours

Air Astana New Zealand Airport Office Map Location

Official website of Air Astana: airastana.com

Online Check-in with Air Astana: airastana.com/ind/Book-Manage/Manage/Online-Check-In

Air Astana Flight status: airastana.com/global/en-us/Information/At-the-airport/Flight-Status

Here’s how to check the schedule of an Air Astana flightClick Here

Air Astana Baggage Services Information

Air Astana Baggage Services Phone Numbers:- (+)7 7172 286473.
Air Astana Baggage lost and found: Click Here
For Baggage inquiries: airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance

Air Astana Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Air Astana Baggage

Air Astana Group booking

  • Send enquiry for group booking at Air Astana via Click Here
  • You will receive a confirmation email. If you have not received the mail, you can send all information that you filled in the form to email: group.tr@airastana.com (for direct enquiries from passengers) or group.agency@airastana.com (for agency enquiries).

For more details, visit Click Here

Travel during pregnancy in Air Astana

Pregnancy rules in Air Astana

  • Expectant mothers can travel in Air Astana upto 22 weeks without providing a medical certificate.
  • For single pregnancy, after 22 weeks until 34 weeks should provide a medical certificate which states that a pregnant mother is fit to travel.
  • For multiple pregnancy, after 22 weeks until 32 weeks should provide a medical certificate which states that a pregnant mother is fit to travel.
  • The validity of the certificate is 30 days.
  • Expectant mothers should come at check-in as earlier as possible (preferably to check-in opening time).

For more details, visit Click Here

Name change in Air Astana flight ticket

Misspelling the name in flight ticket

  • Passengers should send an application for correction in their flight ticket to call.centre@airastana.com.
  • Attach scanned color copy of the passport or ID card of the passenger.
  • Send the application to the above mentioned email before 24 hours of your departure

Full change of the first or last name in the Air Astana flight ticket

  • Passengers should send an application for correction in their flight ticket to call.centre@airastana.com.
  • Attach scanned color copy of the passport or ID card of the passenger.
  • Send the application to the above mentioned email before 3 working days prior to your departure.

For more details, visit airastana.com/global/en-us/Information/Important-Notices/Name-Change

Air Astana Offers a Variety of Planes and Aircraft

Total fleet: 51

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Boeing 757-200
  • Embraer ERJ-190
  • Fokker F50
  • Airbus A321-200
  • Airbus A321neo
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 767-300

Customer Care at the Air Astana New Zealand Office handles the following queries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

The Air Astana Office in New Zealand can be contacted with the help of the information provided on this page travelers/readers looking to plan a flight can use this information to plan it with Air Astana.