The AirAsia Colombo Office in Sri Lanka is open to all travelers seeking to make flight reservations/bookings; the team has been trained to help assist travelers with all of their travel / flight-related requests.
AirAsia has regularly scheduled flights serving 16 domestic routes and 47 international routes to 18 countries; the AirAsia team is trained to answer all customer queries and assist with buying flight tickets upon request. Individuals choosing to fly with AirAsia can enjoy a variety of perks, such as exclusive AirAsia airport lounge access.
Travelers can request for information and other flight-related services/amenities such as requesting flight status, select their preferred choice of seat, pre-order in-flight meals, etc., at the AirAsia Office in Colombo, Sri Lanka.
Information of Air Asia Office in Sri Lanka
- Air Asia Colombo Office Address: 11 York St, Colombo, Sri Lanka
- Air Asia Colombo Office Contact Number: +94 76 677 7420
- Email: support.airasia.com
- Working hours :- Mon-Sat, 8:30 am–5 pm
- Air Asia Official Website: https://www.airasia.com
- Check Flight Status Here: https://www.airasia.com/flightstatus/
- Online Check-in: https://www.airasia.com/check-in/
- Check AirAsia schedule here: https://www.airasia.com/flightstatus/
Air Asia Colombo Airport Address
Bandaranaike International Airport, Katunayake, Sri Lanka
Airport Phone Number: +94 112 264 444
Air Asia Colombo Airport Office Map Location
Air Asia Baggage Services Information
Air Asia Baggage Services Contact Number:- 080-67662222
For baggage inquiries: https://www.airasia.com/aa/inflight-comforts/en/gb/baggage.html
AirAsia Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Types of Aircraft available with AirAsia
| Aircraft | In service |
| Airbus A320-200 | 69 |
| Airbus A320neo | 29 |
| Airbus A321LR | — |
| Airbus A321neo | 4 |
| Teleport fleet | |
| Airbus A321-200/P2F | 3 |
| Total | 106 |
Queries handled by AirAsia Customer care:
- Flight Ticket Booking
- Online Check-in
- Unaccompanied Minor Service
- Flight Information
- In-Flight Meals
- In-Flight/Airport Wifi
- Delayed Flights
- Promotional Fares
- Concierge Services
- Airport Transportation
- Visa on Arrival
- Flight Ticket Cancellation
- Counter Check-in
- Baggage Allowance
- Airport Lounges
- Missing Luggage
- In-Flight Entertainment
- Codeshare
- Animals and Pets
- Airport Transfers
- Seats Selection and Enquiries
- Transit Information
- Rescheduling
- Kiosk Check-in
- Duty-Free Allowance
- Visa Information
- Immigration Services
- Airport Facilities
- Duty-Free
- Sports Equipment
- In-Flight Duty-Free
- Privilege Club
- Receipts and Refunds
- Trip Insurance