Malaysia Airlines Sultan Abdul Halim Airport Terminal 1 is where you will find answers to your travel related concerns when flying with Malaysia Airlines. At the Terminal 1 office of Alor Setar, you will find the office of Malaysia Airlines, where you will find the airline staff waiting to assist you. Information on the flight schedule, travel policies, and services Malaysia Airlines offers travelers is available here. The staff present will help you with flight bookings, cancellations, and upgrades. The Terminal staff will make a complete travel itinerary for you. This content relates to the services and amenities you can avail of at the Terminal office of Alor Setar.
Details of Malaysia Airlines Alor Setar Airport – AOR
The Malaysia Airlines AOR Terminal is 1, at Sultan Abdul Halim Airport.
| Airport Name | Sultan Abdul Halim Airport |
| Malaysia Airlines Alor Setar Airport Address | Lapangan Terbang Sultan Abdul Halim, Taman Desa Mutiara, 06200 Alor Setar, Kedah, Malaysia |
| Airport Code | AOR |
| Malaysia Airlines Alor Setar Airport Contact Number | +60 4-714 6876 |
| Malaysia Airlines AOR Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.malaysiaairlines.com/ |
| https://twitter.com/MAS | |
| https://www.facebook.com/malaysiaairlines/ | |
| https://www.instagram.com/malaysiaairlines/ | |
| You Tube | https://www.youtube.com/c/MalaysiaAirlines |
Services provided by Malaysia Airlines at Alor Setar Airport AOR Terminal
At the Office of Malaysia Airlines at AOR Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Bookings And Cancellations At Terminal 1
Visit the Terminal 1 office of Alor Setar, and request the staff present to help you with flight bookings and cancellations of Malaysia Airlines. The terminal staff will assist you accordingly and curate a well thought out travel itinerary for you. You can request cancellations of your reservation at the office only if the flight tickets are not from a third party source.
Manage Malaysia Airlines Bookings
You can request the staff president at the Malaysia Airlines Alor Setar Terminal 1 office to make modifications to your itinerary. Modifications such as flight changes, upgrades and adding extra services to your itinerary. These services can be availed online as well.
Flight Check-In At Alor Setar
Reaching Alor Setar on time is the essence of not missing your flight due to the long queues at the airport. You can save time at the airport by checking in online. Once you board your flight, it will leave from Malaysia Airlines AOR Terminal Departures.
Baggage Allowance And Claim
Your baggage allowance is based on the class you fly in. For a clear idea of this, you can check the baggage policy of Malaysia Airlines. At Alor Setar, you can claim your luggage when your flight lands at Malaysia Airlines AOR Terminal Arrivals.
Lost, Delayed, or Damaged Baggage
In times when your bags get delayed, lost, or damaged, you need to report it immediately before leaving the airport. At the baggage claim area or baggage service office, the office staff will keep you updated on the status of your luggage.
Inflight Wi-Fi and Connectivity
No matter which part of the Malaysia Airlines flight you are on, you can access wifi by purchasing the plan that meets your needs. It can be bought on board or while making bookings. The Wi-Fi plans offered are listed below:
| Plan Offered | Data Offered | Fee Charged |
| Lite | 10 mb | $2 |
| Social | 50 mb | $10 |
| Business | 200 mb | $25 |
As soon as you step foot into Alor Setar you will find yourself under the seamless wi-fi connectivity, which is free. You can connect to the internet and stream while waiting for your flight at the airport.
Service Dogs And Pet Travel
With Malaysia Airlines, pets can travel only in cargo hold as per their pet policy. Service Dogs accompanying sight- or hearing-impaired passengers, together with containers and food, will be carried free of charge. It is essential to notify the airline prior to your travel with your pets. For any assistance required, you can ask the Malaysia Airlines AOR Terminal 1 staff for help.
Car Hire And Rental Service
There are offices of car companies in Alor Setar that offer rental and hire services to travelers. Be assured that you will find a ride that aligns best with your travel needs.
Unaccompanied Minor Service
Your minors of age 5 to 12 years old can fly as unaccompanied minors with the airline. You must bring your minor to Alor Setar along with the travel documents needed. Also, the details of the parent or guardian that will pick the minor up at the destination airport are needed by the airline.
Parking Facility Available
No matter what you drive, you will have a paid parking spot for your vehicle at the Alor Setar. From the various parking options offered you can choose the one that aligns with your needs the best.
Lounge facility Available At The Alor Setar
When you are tired and waiting for your flight at Alor Setar, you can visit the lounges available. You can buy passes to relax and enjoy the services available at these lounges before joining your journey.
Request Special Assistance At Alor Setar
Malaysia Airlines cares for its passengers and makes sure their experience is memorable. So they provide the assistance needed, be it Disability Assistance, Young Travelers, Medical Assistance, or Senior Citizens. For any assistance needed, ask the Malaysia Airlines AOR Terminal 1 staff for help.
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Map of Malaysia Airlines Office at Alor Setar
Frequently Asked Questions (FAQs) of Malaysia Airlines Alor Setar Airport – AOR
Terminal 1 is where you will find the office of Malaysia Airlines at the Alor Setar.
All the Malaysia flights use Terminal 1 to land at the Alor Setar.
Your Malaysia Airlines flight will leave the Alor Setar from Terminal 1.
Yes, you will find a rental car hire service available at the Alor Setar.
Yes, a minor from age 5 to 12 can fly as an unaccompanied minor with the airline.